Poor performance in Steel Division 2

[Thomas88]

Hello i have problem with SD2 i can get only 20 fps at best even i have quite good pc for todays standars i think is there any option hot to change it ? 

my pc 

Card name: Intel(R) Arc(TM) B580 Graphics

Processor: 12th Gen Intel(R) Co Memory: 32768MB RAM
re(TM) i5-12400F (12 CPUs), ~2.5GHz

Current Mode: 2560 x 1440 (32 bit) (59Hz)

[henery]

You could try lowering the graphics settings or resolution a bit SD2 can still be demanding even on good hardware. Also, make sure your drivers are fully updated and V-Sync is off. That usually helps boost FPS.

[Thomas88]

Hi thanks for help but i tried everything with no visible effect, i updated drivers, win everything and still it didnt help but thanks for your time 

[RandyT_Intel]

Hi @Thomas88,

Thank you for posting here in our community. To effectively diagnose and address the issue you're experiencing, I kindly ask you to provide detailed responses to the following questions. This information will help us isolate the problem and determine the most appropriate course of action.  

• Please provide the SSU log report and share it here so I can review your system's configuration. 
• Which digital distribution platform did you obtain the game that is experiencing graphics issues? (e.g., Steam, Epic Games Store, GOG, etc.) 
• Have you previously performed a clean installation of the graphics driver, before using either an older or the latest version? 
• Kindly share some screenshots and recordings of your game settings so we can replicate and check the issue on our end using the same settings you use during gameplay. 
• Additionally, you may follow this guide on how to report performance issues in the game. 

I look forward to your response and am committed to resolving your issue promptly. 

Best regards,  

Randy T.  

Intel Customer Support Technician  

[Thomas88]

Hi thanks for fast action

where can i send SSU log info i dont want to share it in public chat.

I obtained it by Steam

I did clean instalation with no visual effect on the game 

I will provide recordings tonight 

thanks for help

[RandyT_Intel]

Hi @Thomas88,

You may share the requested details via email. I’ll be sending a message shortly, please keep an eye out for it in your inbox.

Thank you!

Best regards,  

Randy T.  

Intel Customer Support Technician