Star Citizen Vulkan Crash

[ATO3FIX]

Clean Windows 11 install + all updates + driver updates.

Driver installed:
(Date: December 26, 2024

Driver Version: 32.0.101.6332 Non-WHQL and 32.0.101.6253 Non-WHQL)

Game: Star Citizen 4.0 Preview

Issue: Switching from DirectX11 to Vulkan results in immediate crashing after loading past the anti-cheat splash screen

Steps: Load the game normally in DX11. Switch to Vulkan in graphics settings, restart the game, reload. After the anti-cheat splash screen, the game will crash. However, extreme rare cases I have seen it load at times where it displays its optimising shaders, but this will also result in a crash.

Specs:

Intel Xeon E5-2690 V4
Intel Arc A750 8GB LE
64GB DDR4 ECC
750W Platinum PSU

Windows 11 is installed on a 500GB SSD drive.

Star Citizen is installed on a 1TB NVME drive that's in a PCI-E Adaptor.

Error displayed in Star Citizen log file:

Exception STATUS_CRYENGINE_FATAL_ERROR(0x2BADF00D) addr=0x00007FFA2EE3837A digest=13556302989d4ec43a77b364423ee9af
Run from internal: No
Is fatal error: Yes
- Fatal error message: [.../DisplaySystem/VulkanDisplay.cpp:609 CVulkanDisplay::WaitForPresentQueueSlot] (0x1) A fence or query has not yet completed. Acquire Next Image Failed
Is reported bug: No
Is GPU crash: No
Is Timeout: No
Is out of system memory: No
Is out of video memory: No

[NormanS_Intel]

Hello ATO3FIX and Dovador, 

Since I haven't received a response from you, I will be closing this inquiry. If you need further assistance, please submit a new question, as this thread will no longer be monitored. 

Best regards,

Norman S.

Intel Customer Support Engineer