Intel® Arc™ Discrete Graphics
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Status of Bug ID 16018894233

hi6
Débutant
1 682 Visites

Hi I was just wondering what the status of bug ID 16018894233 is?

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Jean_Intel
Employé
1 649 Visites

Hello hi6,

 

Thanks for posting on the Intel Communities. We are more than glad to answer your question.

 

We will proceed to check the issue internally and post back soon with more details.

 

Best regards,

Jean O. 

Intel Customer Support Technician


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Jean_Intel
Employé
1 606 Visites

Hello hi6,

 

We appreciate your patience.

 

We have multiple confirmations that the game now runs on the latest BETA driver; please try installing driver 31.0.101.4311 and test if the issue can be replicated.

 

Best regards,

Jean O.

Intel Customer Support Technician


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Jean_Intel
Employé
1 573 Visites

Hello hi6,


We hope you are doing fine.


Were you able to check the previous post?

Let us know if you still need assistance.


Best regards, 

Jean O.  

Intel Customer Support Technician


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Jean_Intel
Employé
1 528 Visites

Hello hi6,

 

We hope you are doing fine.

 

We have not heard back from you. So we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

 

Best regards.

Jean O. 

Intel Customer Support Technician.


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