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Studio Display XDR EDID issues

jesterjay743
Beginner
‎05-17-2026 06:04 AM
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When connecting to Studio Display XDR, either by Thunderbolt 5 from motherboard to display, or Nexhype DP/USB-A combo to USB-C cable from Arc B580 to display, I can get 5120x2880 and 120hz but no HDR. Windows is reporting that this is a generic non-PnP monitor. I’ve tried injecting EDID with CRU, but I can’t get it to show up as anything besides blank or “Internal” in Intel Graphics Software. IGS says HDR support is “enabled” but windows will not show me any option to switch to it, and Windows+Alt+B says display does not support HDR. I’m using Intel arc driver version 8801. Every other feature of the monitor seems to work aside from HDR. Anyone have luck getting it working?
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MUC
Honored Contributor I
‎05-18-2026 08:40 AM
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Please generate a System Support Utility Log, and attach the output file here. We can then analyze it.

 

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EnricoB_intel
Moderator
‎05-18-2026 04:43 PM
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Dear jesterjay743,


I sincerely regret the inconvenience this situation may have caused and appreciate your patience as we work toward a resolution.


To assist you more effectively, I would like to gather a few additional details:

  1. Could you please provide the exact brand and model of the Thunderbolt 5 device you are using? If possible, kindly include a link.
  2. Additionally, could you provide the exact model of the Nexhype DP/USB-A combo to USB-C cable? If available, please include a link as well.


We look forward to your response.



Best regards,

Enrico M.

Intel Customer Support Technician


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EnricoB_intel
Moderator
‎05-21-2026 01:55 PM
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Dear jesterjay743,


I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.


We look forward to your response.



Best regards,

Enrico M.

Intel Customer Support Technician


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EnricoB_intel
Moderator
‎05-25-2026 01:13 PM
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Dear jesterjay743,


I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.



Best regards,

Enrico M.

Intel Customer Support Technician


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