VRAM and performance issues in Star Wars Jedi Survivor

[AsterCrash]

Hi, I'm having performance and VRAM issues in Jedi Survivor. I'm using an Intel Arc B580 and my graphics settings are at 1080p with the medium preset.

see attached.

[JedG_Intel]

Hello AsterCrash,

Thank you for posting on Intel Community Forum. I also appreciate that you shared SSU report and CapFrameX as well. This would be really helpful with our investigation.

To address the issue effectively, please share the information below.

1. Which game distribution platform is being used? (Steam, Epic Games, etc.)

2. Is the issue isolated to Jedi Survivor?

3. Have you enabled ReBAR?

4. Have you tried a clean driver installation using DDU?

5. Does the issue happen at specific time during gameplay?

I look forward to your response.

Best regards

Jed G.

Intel Customer Support Technician

[AsterCrash]

1. Steam
2. Yes, only in Jedi Survivor
3. Yes, always enabled, rain or shine
4. Yes, always when I install a new driver
5. It takes less than 1 minute, starts at 7GB and goes up to 12GB

[JedG_Intel]

Hello AsterCrash,

Thank you for sharing all this information. To further troubleshoot the issue, kindly follow the outlined steps below.

1. Lower the in-game settings

2. Update BIOS to the latest version 7D24v2K

3. Reinstall the game

4. Close unnecessary background apps

If the issue persists, please provide a screenshot of the exact game settings so that we can replicate the scenario in our test environment and determine whether the same behavior occurs.

Best regards

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hi AsterCrash,

I wanted to check if you had the chance to review the recommendations I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello AsterCrash,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Jed G.

Intel Customer Support Technician