We know Alchemist and Battlemage have a unified driver so… where is the HAGS support for Alchemist?

[Aceitunator]

Hi, as I said in this thread's title. B580 / B570 have Hardware-accelerated GPU scheduling. It has been a while since Alchemist release, and now both architectures have a unified driver, but still NO HAGS support for Alchemist cards. I found promises from 2022 and 2024. But that's all.

I hope you dont make the foolish move of abandoning Alchemist like this.

[RandyT_Intel]

Hi Aceitunator,

I checked the thread you shared, and based on my review, your previous inquiry has been passed along to our internal team. We are diligently working on this, so please don’t worry. Rest assured; we are looking into this matter.

Although there is no specific ETA for when we provide updates, I will follow up with the team and get back to you as soon as I have more information.

Thank you for your patience.

Randy T

Intel Customer Support Technician

[RandyT_Intel]

Hi Aceitunator,

Based on the information I gathered. This feature is supported on Intel Arc B-Series Graphics cards. Currently this is not supported on Intel® Arc™ A-Series Graphics cards. Microsoft* released the new Windows Display Driver Model (WDDM) 2.7 with the Windows® 10 May 2020 Update (version 2004, build 19041). At the same time, WDDM 2.7 introduced a new feature named Hardware-accelerated GPU scheduling.

Some 3rd party applications (per example GPU-Z) are reporting that this feature is not supported on Intel drivers.

You can find this information here: Is Hardware-Accelerated GPU Scheduling Supported by Intel® Arc...

If you have any other concern, please let me know I will do my best to assist you and provide additional information.

Randy T

Intel Customer Support Technician

[Aceitunator]

So Intel is simply holding on to the hope that Alchemist-based card (2022, 2 years after WDDM 2.7) users will eventually forget about the promises of HAGS support, and gave it to Battlemage users which currently uses the same driver's codebase (unified drivers). Theres no another (reasonable) reason to arbitrary prevent HAGS support on a modern card / architecture from 2022; meanwhile my ancient GTX 1080  from 2016, 4 years before WDDM 2.7, has HAGS support.

Please correct me with an ETA cause there should be one already; the driver is unified since version 32.0.101.6559 released on February 10

Intel never again.

[RonaldM_Intel]

Hi @Aceitunator 

There is no ETA. Actually we can't commit to HAGS support be introduced for Intel Arc A-Series GPUs. I know this isn't the kind of answer you were hoping to receive but I do not want to set any false expectations. 

If this situation changes in the future we will update the aforementioned article, but to re-iterate: currently HAGS is only supported on Intel Arc B-Series GPUs.

Best Regards,

Ronald M.

[RandyT_Intel]

Hi Aceitunator,

I'm following up on the information I previously recommended. Have you had a chance to review it? If you have any further questions or concerns, please do not hesitate to reach out.

Thank you for your attention to this matter.

Randy T

Intel Customer Support Technician