《Where Winds Meet》issue and optimize

[Tiramisu]

I am Chinese, and there may be errors in the translation software I used.

graphics corruption issue and optimize issue

GPU:B580

driver:8974

GAME:《Where Winds Meet》

https://www.wherewindsmeetgame.com/hmt/index.html

https://www.wherewindsmeetgame.com/

USE PC STAR

[Ramgound_Intel]

For the Where Winds Meet graphics corruption and optimization issue on your Intel Arc B580, I just wanted to get a few more details from you so we can better understand what’s happening:

• When did you first notice the graphics corruption?
• Does it happen all the time or only in certain areas/scenes?
• What does the corruption look like — flickering, strange textures, black/colored shapes, etc.?
• Does it also happen in the game menu or cutscenes?
• What resolution and graphics settings are you currently using?
• Does lowering the graphics settings or resolution make any difference?
• Are you seeing similar issues in any other games?
• Have you made any GPU tuning, overclocking, or undervolting changes?

Also, since you're currently using driver 32.0.101.8974, let us know if the same issue was present with any previous driver version.

Once we have these details, we can narrow things down further.

[Tiramisu]

• When did you first notice the graphics corruption?

It's been a few months. It was fine before (probably even earlier than 87XX), but after a certain driver update, I'm certain that all 88XX versions have this problem.

• Does it happen all the time or only in certain areas/scenes?

in certain scenes

• What does the corruption look like — flickering, strange textures, black/colored shapes, etc.?

A certain plant

• Does it also happen in the game menu or cutscenes?

no

• What resolution and graphics settings are you currently using?

2560*1440 Balanced 

• Does lowering the graphics settings or resolution make any difference?

lowering the graphics settings，No difference

• Are you seeing similar issues in any other games?

I didn't play any other games.

• Have you made any GPU tuning, overclocking, or undervolting changes?

no default

        Also, since you're currently using driver 32.0.101.8974, let us know if the same issue was present with any previous driver version.

All 88XX drivers have problems, I'm not sure about 87XX... earlier ones should have worked fine.

[Ramgound_Intel]

Hi,

Could you please elaborate a bit more on the Where Winds Meet issue and the optimization concern you mentioned? It would be helpful if you could share more details about the specific scene/plant where you're seeing the corruption.

Also, there’s a newer graphics driver available. Please update to the latest version from the link below and check if the issue still occurs:

Intel® Arc™ Graphics - Windows*

Once updated, please share the latest SSU logs with us so we can check the updated system and driver information.

[Tiramisu]

我安裝了 8991 驅動程序，但問題仍然存在。

影片中出現的白色閃爍區域表示異常區域。 Trim3 影片會顯示地圖資訊（Trim3 截圖，已圈選）。我的影片顯示的是一個較為嚴重的區域，但實際上整個地圖上還有更多類似的區域。

這張地圖，清河，是遊戲的初始地圖。你需要找到火炬（紅色圓圈）來解鎖地圖，一開始你不能飛行。

（圖 1 和圖 2）在這裡你可以看到遊戲中的白色閃爍；截圖中的白色物體表示遊戲錯誤，導致異常閃爍。

[Tiramisu]

I installed the 8991 driver, but the problem persists.

The white flickering in the video indicates the abnormal areas. Trim3 videos show map information (Trim3 screenshot, circled). My video shows a more severe area, but there are actually many more on the entire map.

This map, Qinghe, is the game's starting map. You need to find the torch (red circle) to unlock the map, and you can't fly at the beginning.

(Images 1 & 2) Here you can see the white flickering in the game; those white things in the screenshot indicate a game error, causing abnormal flickering.

[Ramgound_Intel]

Hi,

We understand that the white flickering is still occurring even after updating to driver 32.0.101.8991.

To help us narrow down the issue, could you please share a few more details?

• What is the current game version?
• Where did you download the game from (Steam, Epic Games, Microsoft Store, etc.)?
• Does the flickering occur only on the Qinghe map, or in other areas as well?
• Does it happen immediately after launching the game or only after playing for some time?
• What resolution and graphics settings are you using?
• Have you tried Fullscreen, Borderless, and Windowed modes? Does the issue change?
• Do you experience similar graphical issues in any other games?

Once we have these details, we can continue investigating the issue.

[Tiramisu]

1. The game launcher will update automatically. 

game version:1.11.21.61390

2. 《Where Winds Meet》Official website

https://www.wherewindsmeetgame.com/hmt/boot.html

3. Similar game objects were also found on other maps, except for one desert map.

4. after launching the game

5. 2560*1440 Balanced

6. I tested it and it's still the same.

7. no

[Ramgound_Intel]

Hey!

Thanks for sharing all the details and the test results! We’ve noted the game version, resolution, graphics settings, and the behavior you’re seeing across the different maps.

Meanwhile, we’ll try to reproduce the issue on our end using the information you provided.

We’ll keep you posted once we have any updates from our testing. 

[Ramgound_Intel]

Thanks for your continued cooperation.

A new Intel® graphics driver has been released, so please update to the latest available version and test the issue again.

You can update the drivers from the below link:

Intel® Arc™ Graphics - Windows*

Once updated, please share:

• A fresh Intel® SSU report with the latest driver installed. Before generating the SSU log, please ensure that the network adapter remains unchecked/disabled.
• Your test results after the driver update.

We are also actively working on replicating the reported issue from our end. The SSU report and in-game settings will help us match your system configuration as closely as possible during our replication testing.

Thank you for your patience and cooperation!