b580更新最新驱动8737后性能异常

[jaysky]

b580显卡更新最新驱动8737后出现性能异常问题，打开任意3d游戏后cpu性能占用长时间在100%到80%,且gpu占用极不稳定时高时低，导致游戏卡顿无法正常运行，出现问题后，用ddu卸载驱动,安装旧驱动，此问题仍无法解决，尝试多个旧驱动仍无法解决问题，依旧cpu占用极高且gpu占用无稳定，导致游戏运行卡顿且不稳定。

[EnricoB_intel]

Dear jaysky,

请注意，我只能用英语为您提供支持。我使用了一个网页翻译工具来翻译此回复，因此可能会有一些翻译不准确的地方。

I sincerely regret the inconvenience this situation may have caused and appreciate your patience as we work toward a resolution.

To assist you more effectively, I would like to gather a few additional details:

1. Could you please confirm the exact model of your processor?
2. Is the issue limited to gaming, or do you experience the same problem in other applications? If it is gaming-related, could you specify which games are affected?
3. Aside from rolling back the driver, what troubleshooting steps have you attempted so far to resolve the issue?

We look forward to your response.

Best regards,

Enrico M.

Intel Customer Support Technician

[jaysky]

cpu amd 3500x

This problem doesn't only occur in the game. After the update of the driver, even when no programs were running on the computer, the background usage of my Intel graphics software reached 20%. This situation has never happened in the previous versions of the driver updates. Apart from reverting to the previous version, I have also tried disabling Windows' fast startup to reduce my CPU usage, but it didn't work.

[jaysky]

cpu amd 3500x

This problem doesn't only occur in the game. After the update of the driver, even when no programs were running on the computer, the background usage of my Intel graphics software reached 20%. This situation has never happened in the previous versions of the driver updates. Apart from reverting to the previous version, I have also tried disabling Windows' fast startup to reduce my CPU usage, but it didn't work.