war hammer 40k space marines 2. 8fps

[chuckbc187]

I just installed arc b580 did a clean install updated all drivers and have resize bar on. z370 mobo-9900k cpu 64 gb ram 2666 on nvme ssd. 2k monitor 160 refresh. plays great on cyber punk, space marines 2 not good. no matter how high or low  i put the settings the game runs between 8-16 fps . any recommendations- ? I have already reinstalled software after a couple of hours of adjusting and tweeking with no improvement.

[Mike_Intel]

Hello chuckbc187,

Thank you for posting in Intel community Forum.

For me to further check this, please help provide the following details:

1. Just to confirm, your processor is Intel® Core™ i9-9900K right?
2. Can you share the specification of your power supply?
3. Are you also having issues with other games? If yes, can you share the title?
4. What is the game launcher?

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[chuckbc187]

Antec 750 80+ gold psu

I use steam launcher

i9-9900k cpu

[Mike_Intel]

Hello chuckbc187,

Thank you for the update.

Upon checking, ARC graphics do not support 9th Gen processor.

Please check the link below for the full list of compatibility and other information about Arc Graphics.

https://www.intel.com/content/www/us/en/support/articles/000091128/graphics/intel-arc-dedicated-graphics-family.html

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[essi2]

This is probably a combination of SM2 running poorly on the Arc B580 and older "unsupported" CPUs causing the B580 to run even worst.

This issue if it is the same issue is not confined to the "unsupported" CPU generations, but is most felt with those.

The Intel ARC B580 is Broken...on Older Systems

Intel Arc B580 Overhead Issue! Upgraders Beware

More complete test run with a wider range of CPUs in supported generations:
Arc B580 Overhead Issue, Ryzen 5 3600, 5600, R7 5700X3D & R5 7600: CPU-Limited Testing

[Mike_Intel]

Hello chuckbc187,

I hope this message finds you well. 

Were you able to check the previous post?

Please let us know if you still need assistance.

@essi2

If you need assistance, please create a new thread for us to assist you on your own thread and gather the details of your systems.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello chuckbc187,

I hope you are having a good day.

I am sending another follow up to check if you still have questions. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 

Thank you and have a great day. 

Best regards,

Michael L.

Intel Customer Support Technician