HECI Driver Device

[imran110]

HECI Driver Device not running below msg appared in device manager.

please advise.

"Windows has stopped this device because it has reported problems. (Code 43)"

[Gael_H_Intel]

Hi,

Could you tell me what is the version number for the HECI Driver? Also what version of AMT is on this system? (if you don't know, what processor/chipset does your system have?)

[imran110]

Im using HP 8200 machine below is details

Processor technology

Intel vPro Technology

Chipset

Intel Q67 Express

Please advise the HECI driver for windows 7 64bit.

[Gael_H_Intel]

Hi - I still do not have enough information to be able to comment on why you are having difficulties. It appears that your system is based on a 2nd Generation Intel Core processor (not knowing which processor your system has, I can't tell if your system is actually AMT capable - I'll assume it is.) This would be an AMT 7.0 system so your HECI driver should have a version 7.x - please insure that it does. It would be helpful if you could run the SCS Discovery Tool:How to run the SCS Discovery Tool and attach the xml file to this post - that way I will be able to get a better idea of what might be going on.

Thanks