Intel AMT Configuration error 38

[Sander_C_]

Hi all,

I'm tyring to install Intem AMT in our environment, we've chosen to use the plugin for SCCM and followed this installation in a lab environment: https://sccmguru.wordpress.com/2013/12/20/integrating-configuration-manager-2012-r2-with-intel-scs-9-0-part-1/. Using Intel SCS 10 though.

However, when arriving to part 7: https://sccmguru.wordpress.com/2014/01/30/integrating-configuration-manager-2012-r2-with-intel-scs-9-0-part-7-deploying-intel-amt/. We get the following error while executing Intel AMT Configuration at the client: "Failed to load <SCSVersion>: XML error. The value of the SCSVersion tag in the profile is not applicable to this Intel(R) SCS version." in the SMSTS.log after running the Configuration task sequence on the client.

I've Googled this error and I've found some things in an Intel doc at the troubleshooting part; however they did not help me fix the error. I've done the following:

- Profile is between quotes in task sequence --> YES, OK.

- Try and open the profile using the Intel AMT Configurator Utility --> OK, I can see the profile so it's valid.

- Intel AMT system is not XP, it's W7 --> Found hotfix for this issue, downloaded it. Failed installation with: Not applicable for your device.

- Deleted the profile and made a new one from scratch --> Did not solve the issue.

Anyone got some ideas?

Kind regards,

Sander.

[Joseph_O_Intel1 · Accepted solution]

Currently the SCS version is SCS11 and the instructions referenced were for SCS 9 integration. There a lot of changes between the versions, so I am questioning if the add on was installed correctly.

There is a team at Intel that has worked a lot specifically on SCCM and SCS integration. I would recommend checking with them on your setup, they can be reached at: https://bizsupport.intel.com/