Intel® Business Client Software Development
Support for Intel® vPro™ software development and technologies associated with Intel vPro platforms.
1400 Discussions

Intel Rapid Storage Technology

Mitch5
Beginner
‎08-15-2025 08:17 PM
4,789 Views

I installed a new mother Board in a system with an SSD and a WD 4 TB HD. The HD  is recognized in Bios but not in Windows 11  I tried updating the Driver but I'm told the hardware is incompatible. what am I to do?

0 Kudos

Link Copied

1 Reply
n_scott_pearson
Super User
‎08-16-2025 10:00 AM
4,739 Views

I am not seeing mention of Optane or RAID, so I ask, why is Intel RST even in the picture? The lack of Intel RST software/drivers being installed explains why you might have problems with the HDD. Set the SATA Mode in BIOS Setup to AHCI and not to RAID or any other setting (or, if it's handled that way by your BIOS, disable RAID support). The standard drivers in Windows should then have no problem accessing the HDD.

Install Windows with this BIOS Setting in place. If this is a NVMe SSD, you need to ensure that you are installing in UEFI mode.

...S

0 Kudos
Copy link
Reply

Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.