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Unable to remove Intel RCS Software

SClar7
Novice
299 Views

Hi All,

Our Intel RCS install has become corrupt and I am trying to clean it up to do a re-install. The directory structure and db have been removed and the software is not visible in "Programs and Features"

However when I try to run the installer, it detects components as being installed still as I am presented with the "The installer has detected that at least one Intel SCS component is already installed on this computer". When I select "remove all components" I get the following error "Error 100. the parameter REMOVE must not be set".

If anyone could help finish the clean up so that I can do the re-install that would be great. I am assuming it is checking the existence of a registry key or something in wmi.

Thanks

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1 Reply
Joseph_O_Intel1
Employee
299 Views

Hey Hal,

I would suggest going to bizsupport page to get help on this issue.

 

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