Intel® DevCloud
Help for those needing help starting or connecting to the Intel® DevCloud

Account issues

fmys
Beginner
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我一直无法在For the Edge中使用容器化开发,查了几个帖子,问题都是一样的,非个人可以解决,麻烦帮忙,谢谢! 问:我已经注册了开发者云账户并完成激活,但是在For the Edge中开始使用容器化开发时,出现错误,无法访问,提示如下信息:“激活英特尔® DevCloud帐户,看起来您的帐户尚未注册。请注册您的帐户,然后重试.” 事实上,我已经注册并激活了我的云帐户。如果我单击下面的注册链接,它会提醒我我已注册英特尔® 开发人员云。跳转还会提示“您已经拥有与此电子邮件关联的英特尔开发者云帐户。” 那么 DevCloud for Edge 下的容器化开发仍然无法使用。 即使您注销帐户并重新登录,该错误仍然会发生。

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Athirah_Intel
Moderator
205 Views

Hi fmys,

Thank you for reaching out to us.

 

For your information, our support is only available in English. Let's continue our communication in English. We have informed the engineering team about this issue for further investigation and will update you as soon as possible.

 

 

Regards,

Athirah


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Athirah_Intel
Moderator
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Hi fmys,

 

To ensure we can assist you effectively, please provide the following details. We appreciate your cooperation, and we look forward to resolving this matter promptly.

 

1. Could you please provide your current location. For your information, Container Playground is only available in the PRC.

 

2. Can you access the bare metal Jupyterlab environment? If there are any errors, please share the screenshot.

 https://notebooks.edge.devcloud.intel.com/hub/login 

 

 

Regards,

Athirah

 

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Athirah_Intel
Moderator
52 Views

Hi fmys,

 

I hope everything is going well for you. We have not heard back from you for some time. Therefore, we will proceed to close this thread. If you need any additional information from Intel, please submit a new question, as this thread will no longer be monitored.

 

 

Regards,

Athirah


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