Intel® DevCloud
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Ssh connection to the DevCloud hangs forever

Hdnguyen
Beginner
‎02-02-2024 06:43 PM
445 Views

Dear Intel® DevCloud support staff,

 

I have been using Intel DevCloud for oneAPI up until yesterday. Today, I could not connect to the DevCloud using the SSH client, and the connection hangs forever without any returned messages.

Furthermore, although I have already signed in with my Intel account, the Intel Devcloud homepage (https://devcloud.intel.com/oneapi/home/) always indicates that signing in is necessary.

My user ID is u91590, and the expiration date is May 10.

I have a lot of essential data on the DevCloud which I have yet to download.

Could you please help with the situation?

 

Sincerely yours,

Huy

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Rahila_T_Intel
Moderator
‎02-04-2024 11:03 PM
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Hi,


We could see that you have raised same issue in another thread. We will no longer monitor this thread. We will continue addressing this issue in the other thread. 


Thanks,

Rahila T


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