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HDDL Issue: [E:] [BSL] No device found

SandeshKum_S_Intel
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Noticing the below error when starting hddldaemon:

poweredge@poweredge-r540:/opt/intel/openvino_2021/deployment_tools/inference_engine/external/hddl/drivers$ $HDDL_INSTALL_DIR/bin/hddldaemon
[17:26:47.5417][513]I[main.cpp:246] ## HDDL_INSTALL_DIR: /opt/intel/openvino_2021/deployment_tools/inference_engine/external/hddl
[17:26:47.5418][513]I[main.cpp:248] Config file '/opt/intel/openvino_2021/deployment_tools/inference_engine/external/hddl/config/hddl_service.config' has been loaded
[17:26:47.5426][513]I[FileHelper.cpp:272] Set file:/var/tmp/hddl_service_alive.mutex owner: user-'no_change', group-'users', mode-'0660'
[17:26:47.5427][513]I[FileHelper.cpp:272] Set file:/var/tmp/hddl_service_ready.mutex owner: user-'no_change', group-'users', mode-'0660'
[17:26:47.5427][513]I[FileHelper.cpp:272] Set file:/var/tmp/hddl_service_failed.mutex owner: user-'no_change', group-'users', mode-'0660'
[17:26:47.5428][513]I[FileHelper.cpp:272] Set file:/var/tmp/hddl_start_exit.mutex owner: user-'no_change', group-'users', mode-'0660'
[17:26:47.5431][513]I[AutobootStarter.cpp:156] Info: No running autoboot process. Start autoboot daemon...
[17:26:47.5584][515]I[FileHelper.cpp:272] Set file:/var/tmp/hddl_autoboot_alive.mutex owner: user-'no_change', group-'users', mode-'0660'
[17:26:47.5585][515]I[FileHelper.cpp:272] Set file:/var/tmp/hddl_autoboot_ready.mutex owner: user-'no_change', group-'users', mode-'0660'
[17:26:47.5586][515]I[FileHelper.cpp:272] Set file:/var/tmp/hddl_autoboot_start_exit.mutex owner: user-'no_change', group-'users', mode-'0660'
[17:26:47.5586][515]I[FileHelper.cpp:272] Set file:/tmp/hddl_autoboot_device.map owner: user-'no_change', group-'users', mode-'0660'
[17:26:47.5586][515]I[AutoBoot.cpp:308] [Firmware Config] deviceName=default deviceNum=0 firmwarePath=/opt/intel/openvino_2021/deployment_tools/inference_engine/external/hddl/lib/mvnc/usb-ma2x8x.mvcmd
[E:] [BSL] No device found
[17:26:47.5627][515]ERROR[AutoBoot.cpp:478] Error: HDDL hardware initialization failed, exits now.

 

OpenVINO version used : 2021.1

System Details:

Intel(R) Xeon(R) Gold 5215 CPU @ 2.50GHz 

Ubuntu 18.04

Kernel version 5.3

Steps were followed from the below links:

https://docs.openvinotoolkit.org/2021.1/openvino_docs_install_guides_installing_openvino_linux.html

https://docs.openvinotoolkit.org/2021.1/openvino_docs_install_guides_installing_openvino_linux_ivad_vpu.html

Does OpenVINO HDDL plugin support Cascade Lake Systems ?

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Iffa_Intel
Moderator
1,918 Views

The Cascade lake System should be supported as there are support for Intel Xeon.


Ensure that the setupvars are initialized before running the installation script for hddl plugin.


Sincerely,

Iffa


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Iffa_Intel
Moderator
1,922 Views

Greetings,


Sometimes the hddl issues persist after myriad configuration is done.

You may try these steps: https://docs.openvinotoolkit.org/2021.1/openvino_docs_install_guides_installing_openvino_linux_ivad_vpu.html


Sincerely,

Iffa


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Iffa_Intel
Moderator
1,919 Views

The Cascade lake System should be supported as there are support for Intel Xeon.


Ensure that the setupvars are initialized before running the installation script for hddl plugin.


Sincerely,

Iffa


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SandeshKum_S_Intel
1,914 Views

Thanks for the reply. 

The `No Device Found` error got resolved after the HDDL cards were physically re-connected and the configuration steps were followed to install the VPU drivers.

Does OpenVINO 2020.1 support Mustang(V100-MX8) HDDL cards ?

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Iffa_Intel
Moderator
1,896 Views

Glad to know that you had solved the issue.

I'm not sure for that particular Mustang version but we do support Mustang F100 A 10. However, you may try this tutorial:

https://docs.openvinotoolkit.org/latest/openvino_docs_install_guides_VisionAcceleratorFPGA_Configure.html

OR

https://docs.openvinotoolkit.org/latest/openvino_docs_install_guides_PAC_Configure.html


Sincerely,

Iffa



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Iffa_Intel
Moderator
1,883 Views

Greetings,


Intel will no longer monitor this thread since we have provided a solution. If you need any additional information from Intel, please submit a new question.


Sincerely,

Iffa


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