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HDDL Issue: [E:] [BSL] No device found

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Noticing the below error when starting hddldaemon:

poweredge@poweredge-r540:/opt/intel/openvino_2021/deployment_tools/inference_engine/external/hddl/drivers$ $HDDL_INSTALL_DIR/bin/hddldaemon
[17:26:47.5417][513]I[main.cpp:246] ## HDDL_INSTALL_DIR: /opt/intel/openvino_2021/deployment_tools/inference_engine/external/hddl
[17:26:47.5418][513]I[main.cpp:248] Config file '/opt/intel/openvino_2021/deployment_tools/inference_engine/external/hddl/config/hddl_service.config' has been loaded
[17:26:47.5426][513]I[FileHelper.cpp:272] Set file:/var/tmp/hddl_service_alive.mutex owner: user-'no_change', group-'users', mode-'0660'
[17:26:47.5427][513]I[FileHelper.cpp:272] Set file:/var/tmp/hddl_service_ready.mutex owner: user-'no_change', group-'users', mode-'0660'
[17:26:47.5427][513]I[FileHelper.cpp:272] Set file:/var/tmp/hddl_service_failed.mutex owner: user-'no_change', group-'users', mode-'0660'
[17:26:47.5428][513]I[FileHelper.cpp:272] Set file:/var/tmp/hddl_start_exit.mutex owner: user-'no_change', group-'users', mode-'0660'
[17:26:47.5431][513]I[AutobootStarter.cpp:156] Info: No running autoboot process. Start autoboot daemon...
[17:26:47.5584][515]I[FileHelper.cpp:272] Set file:/var/tmp/hddl_autoboot_alive.mutex owner: user-'no_change', group-'users', mode-'0660'
[17:26:47.5585][515]I[FileHelper.cpp:272] Set file:/var/tmp/hddl_autoboot_ready.mutex owner: user-'no_change', group-'users', mode-'0660'
[17:26:47.5586][515]I[FileHelper.cpp:272] Set file:/var/tmp/hddl_autoboot_start_exit.mutex owner: user-'no_change', group-'users', mode-'0660'
[17:26:47.5586][515]I[FileHelper.cpp:272] Set file:/tmp/hddl_autoboot_device.map owner: user-'no_change', group-'users', mode-'0660'
[17:26:47.5586][515]I[AutoBoot.cpp:308] [Firmware Config] deviceName=default deviceNum=0 firmwarePath=/opt/intel/openvino_2021/deployment_tools/inference_engine/external/hddl/lib/mvnc/usb-ma2x8x.mvcmd
[E:] [BSL] No device found
[17:26:47.5627][515]ERROR[AutoBoot.cpp:478] Error: HDDL hardware initialization failed, exits now.

 

OpenVINO version used : 2021.1

System Details:

Intel(R) Xeon(R) Gold 5215 CPU @ 2.50GHz 

Ubuntu 18.04

Kernel version 5.3

Steps were followed from the below links:

https://docs.openvinotoolkit.org/2021.1/openvino_docs_install_guides_installing_openvino_linux.html

https://docs.openvinotoolkit.org/2021.1/openvino_docs_install_guides_installing_openvino_linux_ivad_...

Does OpenVINO HDDL plugin support Cascade Lake Systems ?

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The Cascade lake System should be supported as there are support for Intel Xeon.


Ensure that the setupvars are initialized before running the installation script for hddl plugin.


Sincerely,

Iffa


View solution in original post

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Moderator
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Greetings,


Sometimes the hddl issues persist after myriad configuration is done.

You may try these steps: https://docs.openvinotoolkit.org/2021.1/openvino_docs_install_guides_installing_openvino_linux_ivad_...


Sincerely,

Iffa


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Moderator
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The Cascade lake System should be supported as there are support for Intel Xeon.


Ensure that the setupvars are initialized before running the installation script for hddl plugin.


Sincerely,

Iffa


View solution in original post

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Thanks for the reply. 

The `No Device Found` error got resolved after the HDDL cards were physically re-connected and the configuration steps were followed to install the VPU drivers.

Does OpenVINO 2020.1 support Mustang(V100-MX8) HDDL cards ?

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Glad to know that you had solved the issue.

I'm not sure for that particular Mustang version but we do support Mustang F100 A 10. However, you may try this tutorial:

https://docs.openvinotoolkit.org/latest/openvino_docs_install_guides_VisionAcceleratorFPGA_Configure...

OR

https://docs.openvinotoolkit.org/latest/openvino_docs_install_guides_PAC_Configure.html


Sincerely,

Iffa



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Moderator
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Greetings,


Intel will no longer monitor this thread since we have provided a solution. If you need any additional information from Intel, please submit a new question.


Sincerely,

Iffa


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