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idata
Community Manager
397 Views

Issue with NCS while running "make examples" or hello_ncs

Hello,

 

I've recently acquired a NCS and have yet to manage finishing the setup:

 

     

  1. System specifications : Oracle VM VirtualBox - Ubuntu Desktop 16.04 ; fresh install, 3GB of RAM ( host: i5-4440@3,1GHz and 12GB of ram running Windows 10 )
  2.  

  3. NCSDK version i believe it's 2.08 ( I've followed the github instructions for both the VM ( https://movidius.github.io/ncsdk/vm_config.html ) and the instalation ( https://movidius.github.io/ncsdk/install.html ) )
  4.  

  5. Python version Python 3.5.2
  6.  

 

after running make install, everything seems to go OK

 

when running make examples, I can hear the "usb device disconnected" sound that windows plays, and then it crashes with error 7. after looking at a couple of pages on this forum, I've found a post that said that I should check if the usb can be seen by the VM

 

I've taken a couple of screenshots that can be found here: https://drive.google.com/drive/folders/16o6T7LX2srP18Dmv_7ymyQJynOylsaZE

 

general explanation of photos:

 

boot-up.png has the output of dmesg and lsusb in relation to the NCS ( we can see it )

 

dmesg.png has the output of dmesg after running make examples ( the device just disconnects )

 

hello_ncs.png has the output of lsusb before running hello_ncs and the formers output ( the output of dmesg is similar to the previous one )

 

Any help would be of great use and greatly appreciated.

 

If I need to provide more info, I am willing to do so.

 

Thank you kindly,

 

Laur.
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5 Replies
idata
Community Manager
105 Views

Hello Laur. Have you found a solution? If so, please post. I had the same problem.

idata
Community Manager
105 Views

Hello azlefty,

 

I haven’t tried anything since posting. My next try would include a prpper ubuntu install, but that won’t happen until next week, since I haven’t got the hw available.

 

Best regards,

 

Laur
idata
Community Manager
105 Views

After doing a full install of Ubuntu, the examples were compiled without errors, and I was able to run a couple of them.

 

Now, the fun begins!

 

Best regards,

 

Laur
idata
Community Manager
105 Views

@laupetre I have the EXACT same problem. I hear my virtualbox disconnecting the USB when I run "make examples" or "python3 hello_ncs.py". Any specific solutions?

idata
Community Manager
105 Views

I just posted a suggestion on another thread to try. Let me know if this helps!

 

Did you setup the USB filters in the VirtualBox machine settings? I found that I also had to install the VirtualBox Extension Pack on Virtualbox. Once the extension pack was installed, I also loaded guest additions to the guest machine.

 

     

  1. Start the Guest Machine
  2.  

  3. Devices -> Insert Guest Additions CD image…
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  5. Follow the prompt instructions
  6.  

  7. Reboot the Guest Machine
  8.  

 

Regards,

 

Jesus
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