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Make the examples Error! on NCS2 - [Error 7] Toolkit Error: USB Failure. Code: Error opening device

I setup my SDK env follow https://developer.movidius.com/start on my device NCS2.

 

I got several errors when I'm doing "make examples".

 

****** WARNING: No Weights found. using filler weights ****** Fusing Pad and Convolution2D Fusing BatchNorm and Scale after Convolution Replacing BN with Bias&Scale Fusing Permute and Flatten Fusing Eltwise and Relu Eliminate layers that have been parsed as NoOp Evaluating input and weigths for each hw layer -------------------------------------- ---------------------- ---------------------- #Network Input tensors ['data#24'] #Network Output tensors ['prob#38'] Blob generated W: [ 0] ncDeviceOpen:527 ncDeviceOpen() XLinkBootRemote returned error 3 [Error 7] Toolkit Error: USB Failure. Code: Error opening device Makefile:64: recipe for target 'profile' failed make[2]: *** [profile] Error 255 make[2]: Leaving directory '/home/nicky/ncsdk/examples/caffe/AlexNet' Makefile:12: recipe for target 'AlexNet' failed make[1]: *** [AlexNet] Error 2 make[1]: Leaving directory '/home/nicky/ncsdk/examples/caffe' Makefile:12: recipe for target 'caffe/.' failed make: *** [caffe/.] Error 2

 

I have tested in both NCSDK1 and NCSDK2, not work.

 

Running the hello-ncs.py in NCSDK2:

 

W: [ 0] ncDeviceOpen:527 ncDeviceOpen() XLinkBootRemote returned error 3 Error - Could not open NCS device.

 

Running the hello-ncs.py in NCSDK1:

 

Error - no NCS devices detected, verify an NCS device is connected.

 

My system in VM is ubuntu 16.04 desktop,

 

I have tested in both Parallels Desktop 14.01 and VIrualBox 5.2.22,the host OS is macOS Mojave 10.14.1.

 

What shall I do? Is my device is broken?

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Re: Make the examples Error! on NCS2 - [Error 7] Toolkit Error: USB Failure. Code: Error opening device

exactly the same error here, thisis on a standalone 16.04 and a VM

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Re: Make the examples Error! on NCS2 - [Error 7] Toolkit Error: USB Failure. Code: Error opening device

same error, except that I have ubuntu 16.04 running natively, with PCIe USB3.0 adapter from vantec:

 

https://vantecusa.com/products_detail.php?p_id=125&p_name=+4-Port+SuperSpeed+USB+3.0+PCIe+Host+Card+...

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Re: Make the examples Error! on NCS2 - [Error 7] Toolkit Error: USB Failure. Code: Error opening device

Same error on Mac OS 10.12.6 with VirtualBox running Ubuntu 16.04

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Re: Make the examples Error! on NCS2 - [Error 7] Toolkit Error: USB Failure. Code: Error opening device

@NickyZZ, @simsam , @weweng , @fiaraz,

 

You seem to be running NCSDK, the official SDK for NCS2 is OpenVINO. Try the instructions in https://software.intel.com/en-us/neural-compute-stick/get-started. For further technical support, visit https://software.intel.com/en-us/forums/computer-vision

 

Alternatively, you can visit these links (get started, forum, docs, etc) via the NCS 2 home page - https://software.intel.com/en-us/neural-compute-stick

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