Promblem when set up

[idata]

My Ubuntu is Ubuntu 16.04.5. I didn't use any conda enviroment.

When I enter make install ,the log is followed: `./uninstall-opencv.sh

make install starting.

./install.sh--2019-01-11 10:14:20-- https://downloadmirror.intel.com/28192/eng/NCSDK-1.12.01.01.tar.gzResolving child-prc.intel.com (child-prc.intel.com)… 10.239.4.80Connecting to child-prc.intel.com (child-prc.intel.com)|10.239.4.80|:913… connected.Proxy request sent, awaiting response… 200 OKLength: 966651 (944K) [application/x-gzip]Saving to: ‘NCSDK-1.12.01.01.tar.gz’

NCSDK-1.12.01.01.ta 100%[===================>] 944.00K 394KB/s in 2.4s

2019-01-11 10:14:23 (394 KB/s) - ‘NCSDK-1.12.01.01.tar.gz’ saved [966651/966651]

NCSDK-1.12.01.01/

NCSDK-1.12.01.01/ncsdk-x86_64/NCSDK-1.12.01.01/ncsdk-x86_64/udev/NCSDK-1.12.01.01/ncsdk-x86_64/udev/97-usbboot.rulesNCSDK-1.12.01.01/ncsdk-x86_64/api/…..NCSDK-1.12.01.01/requirements_apt.txtMovidius Neural Compute Toolkit Setup.Checking OS and version…Your current combination of linux distribution and distribution version is not officially supported!`

[idata]

Hi @Delia

Do you have the 32-bit version of Ubuntu 16.04?

You can see which version you have by going to Settings > Details

Best regards,

Sahira

[idata]

It's 64-bit version of Ubuntu16.4 :'(

Is there any other way to fix it except rebuild the system?

[idata]

Hi @Delia

Can you run the command lsb_release -a? If not, you don't have the lsb_core package. To install the package, run sudo apt-get install lsb-core.

Then try to reinstall the NCSDK again. Please let me know if this information was helpful

Regards,

Sahira

[idata]

I can't install lsb-core. The log is followed:

Reading package lists… DoneBuilding dependency treeReading state information… Donelsb-core is already the newest version (9.20160110ubuntu0.2).0 upgraded, 0 newly installed, 0 to remove and 7 not upgraded.1 not fully installed or removed.After this operation, 0 B of additional disk space will be used.Do you want to continue? [Y/n] YSetting up lsb-core (9.20160110ubuntu0.2) …/var/lib/dpkg/info/lsb-core.postinst: 66: /var/lib/dpkg/info/lsb-core.postinst: py3compile: not founddpkg: error processing package lsb-core (--configure): subprocess installed post-installation script returned error exit status 127Errors were encountered while processing: lsb-coreE: Sub-process /usr/bin/dpkg returned an error code (1)

[idata]

When I type:lsb_release -a.

The log is:bash: /usr/bin/lsb_release: /usr/bin/python3: bad interpreter: No such file or directory

[idata]

I have fixed the upper problem.

But when I type:lsb_release -a.The log is:ModuleNotFoundError: No module named 'lsb_release'When I type :sudo apt-get install lsb-coreThe log is: Reading package lists… Done Building dependency tree Reading state information… Done lsb-core is already the newest version (9.20160110ubuntu0.2). 0 upgraded, 0 newly installed, 0 to remove and 7 not upgraded. 1 not fully installed or removed. After this operation, 0 B of additional disk space will be used.Then I make install again,The Error is the same: Your current combination of linux distribution and distribution version is not officially supported!

[idata]

Hi @Delia

According to the output log: /var/lib/dpkg/info/lsb-core.postinst: 66: /var/lib/dpkg/info/lsb-core.postinst: py3compile: not found, I think your python3 installation is corrupted. Try re installing your python3 module, then re installing the NCSDK.

Best Regards,

Sahira

[idata]

I have fixed the python3.

But when I type:lsb_release -a.The log is:ModuleNotFoundError: No module named 'lsb_release'When I type :sudo apt-get install lsb-coreThe log is:Reading package lists… DoneBuilding dependency treeReading state information… Donelsb-core is already the newest version (9.20160110ubuntu0.2).0 upgraded, 0 newly installed, 0 to remove and 7 not upgraded.1 not fully installed or removed.After this operation, 0 B of additional disk space will be used.Then I make install again,The Error is the same:Your current combination of linux distribution and distribution version is not officially supported!

[idata]

@Delia @Sahira_at_Intel ,

Another way to check the Ubuntu version is with the following command: cat /etc/*release. Not sure what could be causing the problem, hopefully we can narrow it down and fix it. May I ask which version of the NCSDK are you trying to install (v1 or v2)? By any chance do you have OpenCV built and installed prior installing the NCSDK?

Regards,

@Luis_at_Intel