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Community Manager
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Promblem when set up

My Ubuntu is Ubuntu 16.04.5. I didn't use any conda enviroment.

 

When I enter make install ,the log is followed:

 

`./uninstall-opencv.sh

 

make install starting.

 

./install.sh

 

--2019-01-11 10:14:20-- https://downloadmirror.intel.com/28192/eng/NCSDK-1.12.01.01.tar.gz

 

Resolving child-prc.intel.com (child-prc.intel.com)… 10.239.4.80

 

Connecting to child-prc.intel.com (child-prc.intel.com)|10.239.4.80|:913… connected.

 

Proxy request sent, awaiting response… 200 OK

 

Length: 966651 (944K) [application/x-gzip]

 

Saving to: ‘NCSDK-1.12.01.01.tar.gz’

 

NCSDK-1.12.01.01.ta 100%[===================>] 944.00K 394KB/s in 2.4s

 

2019-01-11 10:14:23 (394 KB/s) - ‘NCSDK-1.12.01.01.tar.gz’ saved [966651/966651]

 

NCSDK-1.12.01.01/

 

NCSDK-1.12.01.01/ncsdk-x86_64/

 

NCSDK-1.12.01.01/ncsdk-x86_64/udev/

 

NCSDK-1.12.01.01/ncsdk-x86_64/udev/97-usbboot.rules

 

NCSDK-1.12.01.01/ncsdk-x86_64/api/

 

…..

 

NCSDK-1.12.01.01/requirements_apt.txt

 

Movidius Neural Compute Toolkit Setup.

 

Checking OS and version…

 

Your current combination of linux distribution and distribution version is not officially supported!

 

`
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9 Replies
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Community Manager
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Hi @Delia

 

Do you have the 32-bit version of Ubuntu 16.04?

 

You can see which version you have by going to Settings > Details

 

Best regards,

 

Sahira
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Community Manager
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It's 64-bit version of Ubuntu16.4 :'(

 

Is there any other way to fix it except rebuild the system?
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Community Manager
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Hi @Delia

 

Can you run the command lsb_release -a? If not, you don't have the lsb_core package. To install the package, run sudo apt-get install lsb-core.

 

Then try to reinstall the NCSDK again. Please let me know if this information was helpful

 

Regards,

 

Sahira
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Community Manager
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I can't install lsb-core. The log is followed:

 

Reading package lists… Done

 

Building dependency tree

 

Reading state information… Done

 

lsb-core is already the newest version (9.20160110ubuntu0.2).

 

0 upgraded, 0 newly installed, 0 to remove and 7 not upgraded.

 

1 not fully installed or removed.

 

After this operation, 0 B of additional disk space will be used.

 

Do you want to continue? [Y/n] Y

 

Setting up lsb-core (9.20160110ubuntu0.2) …

 

/var/lib/dpkg/info/lsb-core.postinst: 66: /var/lib/dpkg/info/lsb-core.postinst: py3compile: not found

 

dpkg: error processing package lsb-core (--configure):

 

subprocess installed post-installation script returned error exit status 127

 

Errors were encountered while processing:

 

lsb-core

 

E: Sub-process /usr/bin/dpkg returned an error code (1)
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When I type:lsb_release -a.

 

The log is:

 

bash: /usr/bin/lsb_release: /usr/bin/python3: bad interpreter: No such file or directory
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Community Manager
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I have fixed the upper problem.

 

But when I type:lsb_release -a.

 

The log is:

 

ModuleNotFoundError: No module named 'lsb_release'

 

When I type :sudo apt-get install lsb-core

 

The log is:

 

Reading package lists… Done

 

Building dependency tree

 

Reading state information… Done

 

lsb-core is already the newest version (9.20160110ubuntu0.2).

 

0 upgraded, 0 newly installed, 0 to remove and 7 not upgraded.

 

1 not fully installed or removed.

 

After this operation, 0 B of additional disk space will be used.

 

Then I make install again,The Error is the same:

 

Your current combination of linux distribution and distribution version is not officially supported!
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Community Manager
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Hi @Delia

 

According to the output log: /var/lib/dpkg/info/lsb-core.postinst: 66: /var/lib/dpkg/info/lsb-core.postinst: py3compile: not found, I think your python3 installation is corrupted. Try re installing your python3 module, then re installing the NCSDK.

 

Best Regards,

 

Sahira
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Community Manager
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I have fixed the python3.

 

But when I type:lsb_release -a.

 

The log is:

 

ModuleNotFoundError: No module named 'lsb_release'

 

When I type :sudo apt-get install lsb-core

 

The log is:

 

Reading package lists… Done

 

Building dependency tree

 

Reading state information… Done

 

lsb-core is already the newest version (9.20160110ubuntu0.2).

 

0 upgraded, 0 newly installed, 0 to remove and 7 not upgraded.

 

1 not fully installed or removed.

 

After this operation, 0 B of additional disk space will be used.

 

Then I make install again,The Error is the same:

 

Your current combination of linux distribution and distribution version is not officially supported!
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Community Manager
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@Delia @Sahira_at_Intel ,

 

Another way to check the Ubuntu version is with the following command: cat /etc/*release. Not sure what could be causing the problem, hopefully we can narrow it down and fix it. May I ask which version of the NCSDK are you trying to install (v1 or v2)? By any chance do you have OpenCV built and installed prior installing the NCSDK?

 

Regards,

 

@Luis_at_Intel
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