Stick does not respond on Ubuntu 16.04 x64 machine

[idata]

root@Laptop:/opt/demo/ncsdk# dmesg

[19001.766610] usb 8-1: USB disconnect, device number 3[19005.925146] usb 8-2: new high-speed USB device number 4 using xhci_hcd[19006.079141] usb 8-2: New USB device found, idVendor=03e7, idProduct=2485[19006.079149] usb 8-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3[19006.079153] usb 8-2: Product: Movidius MyriadX[19006.079156] usb 8-2: Manufacturer: Movidius Ltd.[19006.079158] usb 8-2: SerialNumber: 03e72485Network Input tensors ['data#24']Network Output tensors ['prob#38']

Blob generated

W: [ 0] ncDeviceOpen:528 ncDeviceOpen() XLinkBootRemote returned error 3

[Error 7] Toolkit Error: USB Failure. Code: Error opening device

Makefile:64: recipe for target 'profile' failedmake[3]: *** [profile] Error 255make[3]: Leaving directory '/opt/demo/ncsdk/examples/caffe/AlexNet'Makefile:12: recipe for target 'AlexNet' failedmake[2]: *** [AlexNet] Error 2make[2]: Leaving directory '/opt/demo/ncsdk/examples/caffe'Makefile:12: recipe for target 'caffe/.' failedmake[1]: *** [caffe/.] Error 2make[1]: Leaving directory '/opt/demo/ncsdk/examples'Makefile:57: recipe for target 'examples' failedmake: *** [examples] Error 2root@Laptop:/opt/demo/ncsdk# lsusbBus 005 Device 002: ID 138a:003d Validity Sensors, Inc. VFS491Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hubBus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hubBus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hubBus 001 Device 004: ID 1bcf:2c03 Sunplus Innovation Technology Inc. Bus 001 Device 003: ID abcd:1234 Unknown Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hubBus 003 Device 002: ID 0a5c:21e1 Broadcom Corp. HP Portable SoftSailingBus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hubBus 009 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hubBus 008 Device 004: ID 03e7:2485Bus 008 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hubBus 007 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hubBus 006 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

[idata]

Hi @tspann

It looks like you have an Intel Neural Compute Stick 2, you will need to use the OpenVINO toolkit as the NCS2 is not supported on the ncsdk.

Take a look at the getting started page: https://software.intel.com/en-us/neural-compute-stick/get-started

You can post any OpenVINO questions on the OpenVINO forum: https://software.intel.com/en-us/forums/computer-vision

Hope this helps!

Regards,

Jesus