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Stick does not respond on Ubuntu 16.04 x64 machine

root@Laptop:/opt/demo/ncsdk# dmesg

 

[19001.766610] usb 8-1: USB disconnect, device number 3

 

[19005.925146] usb 8-2: new high-speed USB device number 4 using xhci_hcd

 

[19006.079141] usb 8-2: New USB device found, idVendor=03e7, idProduct=2485

 

[19006.079149] usb 8-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3

 

[19006.079153] usb 8-2: Product: Movidius MyriadX

 

[19006.079156] usb 8-2: Manufacturer: Movidius Ltd.

 

[19006.079158] usb 8-2: SerialNumber: 03e72485

 

 

Network Input tensors ['data#24']

 

Network Output tensors ['prob#38']

 

Blob generated

 

W: [ 0] ncDeviceOpen:528 ncDeviceOpen() XLinkBootRemote returned error 3

 

[Error 7] Toolkit Error: USB Failure. Code: Error opening device

 

Makefile:64: recipe for target 'profile' failed

 

make[3]: *** [profile] Error 255

 

make[3]: Leaving directory '/opt/demo/ncsdk/examples/caffe/AlexNet'

 

Makefile:12: recipe for target 'AlexNet' failed

 

make[2]: *** [AlexNet] Error 2

 

make[2]: Leaving directory '/opt/demo/ncsdk/examples/caffe'

 

Makefile:12: recipe for target 'caffe/.' failed

 

make[1]: *** [caffe/.] Error 2

 

make[1]: Leaving directory '/opt/demo/ncsdk/examples'

 

Makefile:57: recipe for target 'examples' failed

 

make: *** [examples] Error 2

 

root@Laptop:/opt/demo/ncsdk# lsusb

 

Bus 005 Device 002: ID 138a:003d Validity Sensors, Inc. VFS491

 

Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

 

Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

 

Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

 

Bus 001 Device 004: ID 1bcf:2c03 Sunplus Innovation Technology Inc.

 

Bus 001 Device 003: ID abcd:1234 Unknown

 

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

 

Bus 003 Device 002: ID 0a5c:21e1 Broadcom Corp. HP Portable SoftSailing

 

Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

 

Bus 009 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub

 

Bus 008 Device 004: ID 03e7:2485

 

Bus 008 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

 

Bus 007 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub

 

Bus 006 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
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Community Manager
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Hi @tspann

 

It looks like you have an Intel Neural Compute Stick 2, you will need to use the OpenVINO toolkit as the NCS2 is not supported on the ncsdk.

 

Take a look at the getting started page: https://software.intel.com/en-us/neural-compute-stick/get-started

 

You can post any OpenVINO questions on the OpenVINO forum: https://software.intel.com/en-us/forums/computer-vision

 

Hope this helps!

 

Regards,

 

Jesus
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