Intel® Fortran Compiler
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Accessing Paid Support

OP1
New Contributor III
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@Igor_V_Intel , I need your help... I know for a fact that my company has purchased paid support (for the oneAPI kit) a few months back. However, when trying to create a support request in the Online Service Center, I get a "Not Eligible for Priority Support Message". I suppose that it's because my name or email address is not listed on the support contract (it should have been - probably an oversight from the vendor through which we purchase support, or from our procurement department). How can we fix this?

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Igor_V_Intel
Moderator
31 Views

I will contact you by email and we discuss the situation with license sin your company.

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