I have got a problem in the installation process of parallel studio. The client pops an error saying that my serial number is invalid. However, in my "Intel Products" page, the serial number that I have been given seems to be active. By the way, the serial number is an educational one and it was working before I format my computer.
The things that I've already tried are: Downloading the license file and browsing it in the client, did not work, same error. I have tried to install older versions since I took my educational serial number about 1 year ago, did not work also.
I do not know what to do, it seems I am running out of options.
Licensing questions need to be asked at https://supporttickets.intel.com/?lang=en-US
The one thing that comes to mind is if you are installing a version so old that it doesn't recognize the current license. You didn't say which version you installed.
The versions that I have tried are: 2018 Update 3, 2018 Update 1, 2018 initial release, 2017 Update 7.
My first download -which was working before format- was 2018 initial release probably.
If you downloaded the license file, that ought to work, unless you have exceeded the number of activations per computer. You'll need to contact Intel Support for this.