CPUID Vendor Intel Family 6 Model 46 Hardware event. This is not a software error.

[arsars]

Hi everybody.

i have a intel base server(HP DL980 G7 with 2TB memory and 8X6550 procesor).

i dont have eny error in front panel of server and POST step and pass all step in hp insight diagnostic but in the oprating system(oracle linux) in mce log i have this error:

CPUIDVendor Intel Family 6 Model 46Hardware event. This is not a software error.

i cant undrestand this error is this a saifly ignore or error a bout cpu in my server. u can see complate detail here.any ide???????? please help me ;(

MCA:MEMORY CONTROLLERGEN_CHANNELunspecified_ERR
Transaction: Generic undefined request
STATUS 900000400009008f MCGSTATUS 0
MCGCAP 1000c16 APICID e0 SOCKETID 7
CPUIDVendor Intel Family 6 Model 46
Hardware event. This is not a software error.
MCE 0
CPU 56 BANK 9
TIME1341330227Tue Jul 3 20:13:47 2012
MCG status:
MCi status:
Error overflow
Corrected error
Error enabled
MCA: MEMORY CONTROLLER GEN_CHANNELunspecified_ERR
Transaction: Generic undefined request
STATUS d0000080000a008f MCGSTATUS 0
MCGCAP 1000c16 APICID e0 SOCKETID 7
CPUID Vendor Intel Family 6 Model 46
Hardware event. This is not a software error.
MCE 0
CPU 0 BANK 9
TIME1341330362Tue Jul 3 20:16:02 2012
MCG status:
MCi status:
Corrected error
Error enabled
MCA:MEMORY CONTROLLERGEN_CHANNELunspecified_ERR
Transaction: Generic undefined request
STATUS 900000400009008f MCGSTATUS 0
MCGCAP 1000c16 APICID 0 SOCKETID 0
CPUID Vendor Intel Family 6 Model 46
Hardware event. This is not a software error.
MCE 0
CPU 0 BANK 9

[Steven_L_Intel1]

Hi - you have posted your question in a forum dedicated to the Intel Fortran compiler product. We don't have expertise on CPU issues such as you describe. I suggest you try http://communities.intel.com/community/tech/processors

[Ron_Green]

I'm not familiar with this error. To me it looks like you have a bad memory dimm. It's hanging off the first socket's memory controller, "bank 9" where ever that is. Pull out your hardware manuals and try to find that.

I'd run some memory diagnostics and call your HP hardware support. If you don't have support, You could also switch dimms around physically to see the error moves - that would clearly show that one of the dimms is bad. Note that the error is a "Corrected error" which indicates that the error correction HW is fixing the bad memory for now, still it's an indicator that the dimm needs to go.

See this: http://h30499.www3.hp.com/t5/ProLiant-Servers-ML-DL-SL/DL980-Memory-error/td-p/5720521#.UAVvI3B6Pak

ron

[arsars]

Thx for helping steve

[arsars]

Hi ronald. thank u for replying to me.

are u sure it has bad memory in a server?

when i run the hp insight diagnostic (this is a application for memory test) we passed all of the steps without error and in front of the sever (error panel ) we dont have any error and again in the POST steps same az.

we see the error only in the mce log on the oprating system!!!!!!!

[jimdempseyatthecove]

>>

MCA: MEMORY CONTROLLER GEN_CHANNELunspecified_ERR

Transaction: Generic undefined request
<<

"Generic undefined request" seems suspicious.

Do you have the same (type, manufacturer, model,....)memory installed in all sockets?

Jim Dempsey

[arsars]

Hi jim.

yes all the memory are PC3-8500 (DDR3-1066) Registered16GB