Install Attempt throws FlexLM error

[tchipman]

If anyone has comments on this it would be greatly appreciated. I've got a clean-install CentOS (RHEL effectively) 4.4 64-bit Dual Xeon 4gig (entry level workstation) just freshly rolled out today, and I'm having no end of trouble getting Intel Fortran installed. Specifically, it throws the error:

--paste--
Checking RPM version ...
Checking Dependencies ...
Checking Kernel and glibc dependencies ...
Checking existing license files ...


A valid FLEXlm license is required to install this product.
No valid license was found in $INTEL_LICENSE_FILE (/opt/src/ifc/l_fc_c_9.1.036/data:/opt/intel/licenses:/opt/intel/licenses:/licenses).

Where is a valid FLEXlm license for this product?
Enter path to directory or file, or port@host for counted licenses, or just press 'Enter' to exit :

A valid FLEXlm license key for this product is required before installation.
Exiting...

---endpaste--

this is after I've provided the serial number string I was provided via Email fron Intel.

I've also tried putting the .lic file in the appropriate location, and it finds the file but then throws the error above as well.


I have seen similar error about 1 month ago when doing a testbox install (QuadCore Xeon Intel loaner from local store, again running CentOS) but in that case I "thought" the problem was associated with the fact the hostname was not set (ie, it was set only to "localhost.localdomain"). In that case, it appeared my flexLm error message went away after fixing the hostname.

my first failed install attempt on this new dual-xeon rig WAS with hostname not correctly present in /etc/hosts, so I initially hoped it was the same issue. Sadly, not the case it seems.

If there are any comments or pointers, it would be GREATLY appreciated.

Thanks,

Tim Chipman

[Steven_L_Intel1]

Please report this problem to Intel Premier Support. It would also be helpful if you attach to the issue your license file.

[tchipman]

Hi, just tried to login to premier support site and it tells me, no good

https://premier.intel.com/scripts-util/quaderror.htm

I've had it mail me my username and password, so I'm pretty confident about those.

Hopefully I will be able to login there eventually.

Thanks,

Tim

[Steven_L_Intel1]

Well, I was just able to log in. If the problem persists, you can submit a question here, but you'll get faster service with Intel Premier Support.

[tchipman]

I'm glad you can log in. Alas, I cannot. I've used the reset-password interface successfully ; it respected my reset request but that interface won't let me in. I am able to login to this forum (required for posting) using this newly reset password - but not the premier site.

Maybe initially to verify,

-I have the "free for personal use" serial for Intel Fortran Compiler. Is it specifically for use with a specified version of the compiler? I had initially tried it with l_fc_c_9.1.036 but then wondered if I should use latest-and-greatest so tried l_fc_c_9.1.041

(this has made no difference, I get the same error)

-I've also set environment variables relating to this, as per suggestions elsewhere on the intel support site:

482 export INTEL_LMD_DEBUG="1"
502 export INTEL_LICENSE_FILE="/opt/intel/licenses/l_for_ncom4SSJPWW5.lic"

This has made no difference either it seems.

clearly "something" must have sort-of gone right, because attempts madewith no /opt/intel directory present, then starting the installer andproviding only my serial # of the form XXXX-4XSXPXWX, it is able to retrieve a fairly official looking .lic file to the directory you see above. However, that doesn't prevent the install from failing with FlexLM errors.

I will as per your suggestion try submittion this query to the "Registration centre" support URL, and I'll also try periodically to login to the premier interface. IF you have any further comments here, they are appreciated.

Thanks,

Tim

[tchipman]

OK, got it. What a "lark. To enable login to premier section required filling out additional forms - specifically requestingaccess to support. (Odd,getting a serial #, signup for username password wasn't enough). Pity the page providing the error wasn't too clear on this.. but I got it finally.

Second, I figured out what was wrong (ie, why Ifort wouldn't install): It seems a default CentOS 4.4 64-bit install lacks certain 32bit gcc libraries which are needed for the INSTALLER of IntelFortran to work, specifically (a) to validate FlexLM licenses and (b) something else a bit later, I forget now.

Anyhow, the fix for my problem was:

yum install libgcc.i386 3.4.6-3

THEN

yum install libstdc++.i386

after doing this, the installer script for intel fortran proceeded without complaint. Thank goodness for some hints in the clearly obvious location, /tmp/test_fc.11172.f90 where it finally was clear that FlexLM license check was tanking due to a missing library (which was only missing b/c I had only a 64bit variant present, not the required 32bit)

Joy.

Hope this note helps some other poor sod out someday. Maybe. (hoho)

--Tim Chipman