@andrew_4619
You are correct. But it requires Intel take an interest in the forum and invest in the forum software. Their lack of focus has been obvious for a very long time. I have been supporting the forum since 2009. I have seen multiple versions of the forum software, each one not providing any real improvement, or at least none visible from where I sit. You can see the continual degradation of the forum in removal of PMs and Translate, and now their implementation of flood control. Forum management failed to take action against spammers, who eventually consumed the PM feature. One spammer in particular continued to use the forum and PM as a marketplace and was well known. Moderators and employees would ignore the situation, which eventually got completely our of hand. And, moderators and employees ignore spam, and sometimes even treat it as a legitimate post.
So, what is left are desperate attempts at controlling spammers, which are usually knee-jerk reactions. Intel talks about privacy, but the lack of a PM function now causes users to have to post their email addresses. The forum rules say to not post your email address. Try understanding that. The SSU report contains sensitive information, yet the forum management makes users use that tool to provide information about the user's system. Go figure. IDSA is irreparably broken, yet again is pushed by the moderators and employees. Intel's graphic drivers offer a clean install function, which does not work well, thus causing Intel to push 3rd party tools (DDU, e.g.). Double posting is discouraged, yet the moderators and employees never say a word and respond to such posts. And on, and on, and on.
When I first started supporting the forum, it was because the manager at that time would lock the forum to stop spam, which was about 500 per hour. He and I had a nice chat where he revealed that Intel was against having a forum altogether. Their lack of commitment has not changed in more than the sixteen years I have been involved.
Regarding spam control, beside the auto spam checker, there are basically three of us who handle the spam reporting not caught by the checker. It is extremely rare, if not non-existent, that a moderator or employee will flag spam. So, what you are left with is Intel's dynamic inaction for handling spam.
Yes, the situation is pathetic. And, with the current financial position of Intel, it is unlikely (in my opinion) that anything will improve. Moderators and employees fail to see that the forum is the best opportunity to see user's perception of its products and support which, right now, is awful.
What I am saying is that Intel, Intel support, Intel software development, and the forum are broken.
Where is all this wonderful AI that Intel talks about? Obviously, not being used in the forum to control spam.
Of course, all of this is just my opinion on a public forum. If we had a PM function, I could say more.
Doc (not an Intel employee or contractor)
[Windows 11 is a keystroke logger]
