Intel® Fortran Compiler
Build applications that can scale for the future with optimized code designed for Intel® Xeon® and compatible processors.
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Need help with activation - lost license file

Scott
Beginner
424 Views
We purchased (in April) a copy of the Intel Fortran Compiler for Windows. Since then we have lost (apparently) not only the license file but the person who registered and downloaded the installation package. So I have the installation file, and the installation instructions with the serial number, but no license. When I try to register it I'm told it is already registered, when I try to activiate it I'm asked for the license file. I saw the article on resending the license file but that has to be done by the person who originally registered it. Is there any way I can get the license file and actually use this software? Any help would be appreciated...
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5 Replies
Steven_L_Intel1
Employee
424 Views

I'll have one of our startup support specialists help you.
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rre9518
Beginner
424 Views
Got the same problem. Called in, told to go away and email. Emailed,to quadsupport@mailbox.index.com no response. Just super. Glad we bought Premium support.
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Steven_L_Intel1
Employee
424 Views
rre9518, we don't have phone support, so I'm not sure who you called. Please post your question in our Licensing forum and our specialists will help you.
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TimP
Honored Contributor III
424 Views
If you're looking for faster response on these forums, use the separate forum section on license questions.
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Scott
Beginner
424 Views
Just to follow up - after posting this question I was contacted by email and the problem was resolved - thanks!
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