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WSinc
New Contributor I
147 Views

Non-existant license renewal ?

More than a dozen times, it tells me my "license has expired" but then when I click on the renewal tab, I get nothing at all.

 

This is for the parallel studio XE2020. Are they sincere about selling their product ?

Certainly no way to go about it - - - - -

 

Well, I guess its ABSOFT time....................

0 Kudos
3 Replies
andrew_4619
Valued Contributor III
139 Views

Purchased Licences to not 'expire' only support and upgrades expires. Trial licences expire as I think do student licences .....

Steve_Lionel
Black Belt Retired Employee
119 Views

I suggest you file a ticket at https://supporttickets.intel.com/servicecenter?lang=en-US which deals with licensing issues. As said earlier, purchased licenses do not expire, though the support term does expire.

What exactly is the message you are seeing? Can you show a screenshot? Be sure not to include any serial numbers or other personal identifying information.

WSinc
New Contributor I
87 Views

Well, I keep getting "your license has expired.' and it gives a place to click for renewal.

 

But when I do, nothing happens.