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OneAPI BASE hangs at 96% installation

jimdempseyatthecove
Honored Contributor III
3,697 Views

I just built a new system, performing clean installation of Windows 11, MS VS Community and now the oneAPI base toolkit. Installation went well until it hit 96%. Then it hangs. It's been about one hour with no activity. Task manager shows ~1% CPU, 2% disk (M.2), little network.

 

A while back I had a similar issue on my older system. After several hours that system completed.

Is the installation trying to connect to Intel.com and that service is not available or excruciatingly slow?

 

Jim Dempsey

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JohnNichols
Valued Contributor III
3,687 Views

Yup, it took 5 hours to install on my Dell Precision when it first dropped, I put a note about the long time and Rod explained why. 

Go and take your grandmother to lunch?

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jimdempseyatthecove
Honored Contributor III
3,677 Views

This issue was present in the 2023 version as well (at least I experienced this a few months ago). The newer 2024 version is the one being installed now. It is behaving like it is (or had been) trying to connect to an Intel server and it is not getting a response, and only after an exceedingly long timeout does it give-up trying to connect and finish the installation. I am reluctant to try a cancel and then try a Repair (as the cancel may "void" the installation).

The CPU is Core i9-14900K so it is not a slow CPU issue.

Jim

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andrew_4619
Honored Contributor III
3,675 Views

Microsoft VS update checks. Intel make a MS "integrate this stuff please" call which than can take for ever apparently.

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jimdempseyatthecove
Honored Contributor III
3,654 Views

The update finished while I was getting my hair cut (and picking up some XMAS chocolates).

 

Jim

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Barbara_P_Intel
Employee
3,650 Views

The install on my Windows 11 laptop was painfully slow, too. Then I disabled VPN and WOW!  what a difference!

 

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Manish-Nema
Beginner
306 Views

This happened to me with latest version as well 2025.2

1. It got stuck at 96% for 4 hours then I went to sleep in morning when I woke up it was again at 96%
2. I changed Power management setting to stay awake or not sleep when put on charger and stopped and repair it again more than 2-3 hours.
3. I uninstalled it completely
4. Then I updated Visual Studio Community 2022  included all libraries and modules for Desktop Devevelopment for C++ with all options from Visual Studio Installer 

ManishNema_0-1760361605015.png

ManishNema_1-1760361659324.png

In Python Development I checked all these items:

ManishNema_2-1760361710560.png



Then it finished in 30-40 mins.

It has indeed added some extension in Visual Studio Community 2022 as below:

Under Desktop Development C++

ManishNema_3-1760361795397.png

Hope this helps for whom who are installing latest openAPI 2025.2 !!

Good Luck

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