Intel® Fortran Compiler
Build applications that can scale for the future with optimized code designed for Intel® Xeon® and compatible processors.
29271 Discussions

Slow Response Time

sirgulley
Beginner
‎11-06-2009 09:08 AM
443 Views
It is difficult to set records. My issue may of set a record for slow Premier support time. It has taken 188 days to hear back on an issue of Classic VB calling an Intel Fortran .dll. It will run Ok on one computer but not another. In the past, Digital and Compaq would respond in 1 to 5 days.
0 Kudos

Link Copied

1 Reply
Steven_L_Intel1
Employee
‎11-06-2009 12:11 PM
443 Views
Dale,

I found the issue you referred to and see that our support engineer wrote you a couple of weeks ago asking for more information. We're sorry that there was a long delay between responses - we try not to let that happen, but sometimes it does. I've been guilty of it myself (including back when I was with DEC and Compaq.)


0 Kudos
Copy link
Reply

Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.