unable to start flexlm because of multiple interfaces

[hpceds]

unable to start flexlm because server has multiple interfaces. When I run lmtools it shows the IP address of the private interface instead of the public IP that I had submitted with my license registration. Also, in the mac address field, it lists all of the mac addresses found on this servers. Could I get a new license generated? Would that help in this situation?
thank you,
audrey.coronado@eds.com

[Steven_L_Intel1]

You can generate a new license yourself at the Intel Software Development Products Registration Center. I will ask one of our Startup Support specialists to assist you.

[hpceds]

Quoting - Steve Lionel (Intel)

You can generate a new license yourself at the Intel Software Development Products Registration Center. I will ask one of our Startup Support specialists to assist you.

I tried generating a new license file, but it did not allow me to change the IP address and thus, generated the same file over again. Need a different process in order to correct the IP address so that flexlm will use the one it wants.
thanks,
audrey.coronado@eds.com

[Shamla_P_Intel]

Quoting - hpceds

I tried generating a new license file, but it did not allow me to change the IP address and thus, generated the same file over again. Need a different process in order to correct the IP address so that flexlm will use the one it wants.
thanks,
audrey.coronado@eds.com

The steps on how to change the host server information is available at http://software.intel.com/en-us/articles/change--serverhost-data-node-locked-or-floating-license/

Follow the steps in this article and let us know if you have any difficulties.

A list of License FAQ's are available at http://software.intel.com/en-us/articles/performance-tools-for-software-developers-license-questions

[hpceds]

Quoting - Shamlas (Intel)

The steps on how to change the host server information is available at http://software.intel.com/en-us/articles/change--serverhost-data-node-locked-or-floating-license/

Follow the steps in this article and let us know if you have any difficulties.

A list of License FAQ's are available at http://software.intel.com/en-us/articles/performance-tools-for-software-developers-license-questions

Actually, the problem may be with flexlm itself. We have installed Windows 2008 Enterprise server HPC on a server with a 64-bit Nehalem chip. Does anyone know of a Flexlm install for 64-bit Windows 2008? Also, if they have any installation instructions would be most helpful. Tried to install the windows ia-64 flexlm and it just errored out.
Thank you,

[Steven_L_Intel1]

IA-64 is for Intel Itanium. On Intel 64, use the IA-32 server. See this knowledge base article for instalation help which might address your problem.

[Shamla_P_Intel · Accepted solution]

Quoting - Steve Lionel (Intel)

IA-64 is for Intel Itanium. On Intel 64, use the IA-32 server. See this knowledge base article for instalation help which might address your problem.

Here is the reply I got from the flexlm team -

The host id produced by running command lmutil.exe lmhostid on the server machine can be used as host id for the floating license.

The license server that you are using has an issue on Windows 2008 (it can not be launched as a Windows Service). Soyou needto launch it manually, using the following method:

1. Open a command prompt window
2. Go to directory C:Program Files (x86)Common FilesIntelFLEXlm
3. run this command: (example license fileused c:server.lic)
lmgrd.intel.exe -c "c:server.lic" -l IFLEXlmLog.txt

Wait a minute, and type IFLEXlmLog.txt. The log file will give has information, if there is an issue.

[hpceds]

Quoting - Shamlas (Intel)

Quoting - Steve Lionel (Intel)

IA-64 is for Intel Itanium. On Intel 64, use the IA-32 server. See this knowledge base article for instalation help which might address your problem.

Here is the reply I got from the flexlm team -

The host id produced by running command lmutil.exe lmhostid on the server machine can be used as host id for the floating license.

The license server that you are using has an issue on Windows 2008 (it can not be launched as a Windows Service). Soyou needto launch it manually, using the following method:

1. Open a command prompt window
2. Go to directory C:Program Files (x86)Common FilesIntelFLEXlm
3. run this command: (example license fileused c:server.lic)
lmgrd.intel.exe -c "c:server.lic" -l IFLEXlmLog.txt

Wait a minute, and type IFLEXlmLog.txt. The log file will give has information, if there is an issue.

Thank you. This fixed the problem. It is unfortunate that it can not be started normally. Hopefully this will be fixed soon.