My new laptop is Dell G3 3579. But in the RST Software it's written as 'Your system appears to be intel optane memory ready but no Intel Optane memory modules were detected in your computer. Please install a compatible module.' Also i had gone through the earlier listed solutions but none of them work.
Also I installed the Optane memory module instead of RST but when the laptop goes to restart, it didn't restarted properly, the laptop was ON but the screen appears to be BLACK.
And I also attached the SSU file of my laptop.
Please help me with this.
Considering the fact that your laptop is new, you should contact Dell* directly to get better assistance on configuring the module in your specific laptop model, especially if the laptop already included the module.
Configuring laptop systems is not the same as desktop computers. Laptops usually include special features at BIOS and OS level that we are not aware of, so before doing any system change we always recommend to contact the manufacturer.
Regarding to the pictures attached, I cannot see the module there, so it is not being recognized by the OS. I recommend you to check if the module is recognized at BIOS level. If you are not able to see the module even in BIOS, then it might be possible that it’s damaged.
Anyhow, please contact Dell* as they can help you better with the BIOS settings and navigation.
Have a nice day.
Intel Customer Support Technician
Under Contract to Intel Corporation