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JFeli4
Beginner
2,534 Views

Cannot enable optane in dell 7567

I can see the module as a ssd, but when i install the optane software, i cant run it and the memory does not work. please help!

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11 Replies
AlHill
Super User
152 Views

Review https://www.intel.com/content/www/us/en/support/memory-and-storage/intel-optane-memory/000024018.htm... Frequently Asked Questions for Intel® Optane™ Memory

Also, (and I know you have a dell), this document may help: https://www-ssl.intel.com/content/www/us/en/support/boards-and-kits/intel-nuc-kits/000024061.html Support and Installation of Intel® Optane™ Memory on Intel® NUC Kits

Doc

JFeli4
Beginner
152 Views

I already try the FAQ's suggestions, and all my drivers are updated. So, I'm already with trouble =/

idata
Community Manager
152 Views

Hello Jefersongfelipin,

 

 

We understand you would like to use Intel® Optane™ Memory Technology but the software does not work to enable it.

 

 

We'd like to inform you first that, the Intel® Optane™ Memory Technology, was first targeted to work in desktop computers. For laptops or mobile systems will be available at a later date. For more information, you can check https://www.intel.com/content/dam/www/public/us/en/documents/product-briefs/optane-memory-faq.pdf this link.

 

 

We do know that, even if your laptop meets the requirements, the reason why it may not fully work is that the BIOS is not Intel® Optane™ ready and will require at least the Intel® RST version 15.5.0.1051 installed on it.

 

Manufacturers should provide this BIOS update, so it can fully work for this purpose.

 

 

Please let us know if you require further assistance.

 

 

Regards,

 

Nestor C
JFeli4
Beginner
152 Views

I see! Ok, thank you very much for the reply! I will wait for the updates

idata
Community Manager
152 Views

Hi Jefersongfelipin,

 

 

Thanks for the reply. Hopefully, it will be soon fully supported for laptops and mobile systems.

 

 

Regards,

 

Nestor C
idata
Community Manager
152 Views

Hello Jefersongfelipin,

 

 

We'd like to know if you read our previous post and if you need further assistance. We'll be waiting for your response.

 

 

Regards,

 

Nestor C
Lbona1
Beginner
152 Views

Hi, can Dell 7567 accept intel optane at this moment?

idata
Community Manager
152 Views

Hello InnerLux,

 

 

Intel® Optane™ Memory Technology is still targeted to work in desktop computers. Laptops or mobile systems compatibility might be available at a later date. You can find more information https://www.intel.com/content/dam/www/public/us/en/documents/product-briefs/optane-memory-faq.pdf here.

 

 

Just to confirm, we checked the last few http://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverId=GKY48 BIOS updates for Dell* Inspiron 15 7567 and none of them show any Intel® Optane™ related changes. We recommend to contact the Original Equipment Manufacturer (OEM) to find if they plan to add compatibility.

 

 

NOTE: Links to third party sites are being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.

 

 

Best regards,

 

Eugenio F.
Lbona1
Beginner
152 Views

Thank you Eugenio F. for the agility of your response. I am going to check with the OEM if there is a prediction of the product compatibility with intel optane.

idata
Community Manager
152 Views

Hello InnerLux,

 

 

It's a pleasure to be of help.

 

 

Feel free to write again if anything else is required.

 

 

Best regards,

 

Eugenio
MAmar1
Beginner
152 Views

 

Good afternoon,

 

I would like to know if there is already an update as to optane to work on the dell 7567 notebook.

 

 

Boa tarde,

 

Gostaria de saber se já existe alguma atualização quanto a optane funcionar no notebook dell 7567.

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