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TRich
Beginner
‎06-12-2025 05:41 PM
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I need to save files from my C Drive from  a locked out laptop that uses the Intel Optane Memory H20 storage module. This hard drive has been removed  but I need a SSD Enclosure that will facilitate the data transfer to another computer before reinstalling this hard drive when I 'll do a complete Windows Install. Can anyone recommend an Enclosure model that will accommodate this hard drive please? BTW The model no is. HBRPEKNL0202AH if that helps.

VERY Much appreciate ANY help you might be able to provide

Cheers

T Rich

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Amina_Sadiya
Employee
‎06-13-2025 04:30 AM
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Hello TRich,


Greetings from Intel!


Thank you for choosing Intel for your query. The product Intel® Optane™ Memory H20 with Solid State Storage has reached its End of Interactive Support (EOIS). Intel no longer provides technical assistance, but you can continue looking for help from other community users. We recommend you search for an answer to your inquiry in the available self-help resources at https://www.intel.com/content/www/us/en/support/products/205317/memory-and-storage/intel-optane-memory/intel-optane-memory-h20-with-solid-state-storage.html. 

 

More information about the EOIS status of this product is available at End-of-Interactive-Support (EOIS) Announcement for Intel® Optane™ Memory H10 and H20 with Solid State Storage.


Best regards,

Amina

Intel Customer Support Technician


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Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

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