We have two quick questions before getting started:
- Are you receiving a 0xA007000B, or 0xA0070008 error code?
- Did the error display a message as well, or only the code?
We look forward to hearing back from you.
it´s 0xA007000B and code is not listed in common error codes discription.
Error message says that there was a problem with the intel optane application und that i´ll get help at intel.com/support/optane-memory
Error message in Intel optane log:
ERROR2017-06-21 08:17:13 – Error enabling optane
Utils.Exceptions.MiddlewareException: Error code: 0xA007000B
I see, just wanted to confirm that it wasn't a typo. We'll go ahead and look into this error code, but first we'll need the following:
1. The https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Intel® System Support Utility report from your computer.
2. A screenshot of your Disk Management utility showing your setup.
3. Your Optane™ log file.
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i did a clean install of the OS.
As it was upgraded from version to version form windows 7 to 8 to 8.1 to 10 i thought that it might be better to clean all the old stuff out and start from zero.
With clean OS, there was no problem with installing the optane drive. And somehow it operates faster than before.
Thanks for replying. I had assumed you were referring to the OS, but figured the extra information might be helpful to future users reading this thread.
If you need any further assistance, feel free to contact us again.