Intel® Optane™ Memory
Support for Issues Related to Intel® Optane™ Memory
Announcements
Want to learn how Intel® Optane™ Memory can help your business? Talk to our Expert!

Looking for our RealSense Community? Click HERE

The Intel® SSD Toolbox and Intel® Data Center Tool are now End-Of-Life, see for more information and replacements tools here
1256 Discussions

Every time I click on a file the notification "Intel Optane(tm) Memory Pinning Unable to load DLL" comes up. Could someone explain what is wrong and how to fix it?

LH0001
Beginner
667 Views

This is the notification: https://imgur.com/a/tlSPHLo

Everything appears to work fine. It's just the notification keeps popping up.

0 Kudos
3 Replies
LeonWaksman
Super User
292 Views
  1. This is caused by Windows 10 1903 update.
  2. To fix this click on Windows key + x.
  3. Click on Apps and Features.
  4. Select "Optane Memory Extension" (on the right pane) and uninstall it.
  5. Read this for additional help https://www.intel.com/content/www/us/en/support/articles/000030517/memory-and-storage.html

 

Leon

 

LH0001
Beginner
292 Views

Thank you for the help. I thought that was the issue. I went back to the old windows will that be a problem when uninstalling Optane Memory Extension?

I know this probably isn't the right place to ask this but it order to stop the notification I turned off file explorer notifications by right clicking and disabling them in the notifications. I can't work out how to turn them back on now as in the notification settings there is no option to turn File Explorer notifications on.

 

LeonWaksman
Super User
292 Views
  1. How to enable/disable File Explorer notification: https://www.howtogeek.com/267369/how-to-disable-notifications-in-windows-file-explorer/
  2. I suggest you to update your Windows again and uninstall the Optane Memory Extension.

 

Leon

 

Reply