Intel® Optane™ Memory
Support for Issues Related to Intel® Optane™ Memory
Announcements
Want to learn how Intel® Optane™ Memory can help your business? Talk to our Expert!

Looking for our RealSense Community? Click HERE

The Intel® SSD Toolbox and Intel® Data Center Tool are now End-Of-Life, see for more information and replacements tools here
1365 Discussions

PC: Need Driver for 2TB Portable M.2 SSD, SHL-R320.

Wayne7
Beginner
4,396 Views

 HP Pavillion 15-eg0050wm ( Windows 11) I5 Processor. Will not Recognize it..

Cant find a driver for it.

0 Kudos
2 Replies
AlHill
Super User
4,393 Views

Why would it be here?  You need to contact HP.  If your device is Windows 11 compatible, they would/should have all the drivers you need.

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

0 Kudos
IntelSupport
Community Manager
4,278 Views

Hello Wayne7,


Thank you for posting in Intel Communities.


According to the response and recommendation from AlHill, indeed you should contact the Original Equipment Manufacturer (OEM) which is HP or this issue.


Since any OEM devices they have different configurations, specifications and even version. Thus, it is best that you contact the OEM further on this.


We will proceed to close this case since its OEM related.


Kindly open a new thread, if you have further questions.


Regards,

Hayat

Intel Customer Support


0 Kudos
Reply