Problem Enabling Optane memory

[BAngu]

I am trying to enable a 16gb optane memory chip to use as a cache for a secondary storage HDD. It appears as a 12gb NVMe SSD in RST, but the option to enable it is grayed out and it says i have no optane available. Attached is the SSU report

[idata]

Hi Zxer0,

Thank you for contacting our support community. We understand your situation regarding the Intel® Optane™ Memory. In order to accelerate your secondary drive you will need to meet the following requirements as per https://www.intel.com/content/www/us/en/support/articles/000027987/memory-and-storage.html this article:

• Drives that are Type 'Dynamic' aren't supported. Drive must be in Type 'Basic' as seen in Disk Management (Windows logo + x and select Disk Management).
• Intel Optane memory-enabled motherboard with the Intel® RST Pre-OS UEFI Driver version 16.0.2.3402 or later. Consult your motherboard vendor for the proper system BIOS version for this support.

As per https://www.gigabyte.com/Motherboard/Z370N-WIFI-rev-10# support-dl Gigabyte* support website, there is a BIOS update that supports the Intel® Optane™ Memory and it is F4.

We recommend you to contact https://www.intel.com/content/www/us/en/support/topics/oems.html Gigabyte* in order to confirm that the BIOS version F4 contains the Intel Optane memory-enabled motherboard with the Intel® RST Pre-OS UEFI Driver version 16.0.2.3402 or later that is required in order to accelerate the secondary drive.

Please let us know the outcome of your situation.

NOTE: Any links provided for third party tools or sites are offered for your convenience and should not be viewed as an endorsement by Intel® of the content, products, or services offered there. We do not offer support for any third party tool mentioned here.

Regards,

Junior M.

[idata]

Hi Zxer0,

We would like to know if you read our previous post. If you have any other questions, we'll be waiting for your response.Regards, Junior M.