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JBori5
Beginner
411 Views

Whenever I open Windows Explorer, I get an error message saying that Intel Optane Memory Pinning is unable to load the DLL, 'iaStorAfsServiceApi.dll': the specified module could not be found. The exception is HRESULT: 0x8007007. How do I fix this?

 
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2 Replies
n_scott_pearson
Super User Retired Employee
87 Views

My suggestion is to do the following:

  1. D​isable Optane acceleration.
  2. Uninstall the Optane software.
  3. Reboot.
  4. Reinstall the​ Optane software (but do check downloadcenter.intel.com to see if there is a newer version beforehand).
  5. Reenable Optane acceleration.
  6. Test.

H​ope this helps,

...S

JBori5
Beginner
87 Views

I think that did it. BTW, it’s the RST, not Optane, that’s installed on my system. Not sure why it was giving me the Optane error. Thanks much.
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