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1242 Discussions

Why is my optane memory not being detected at all

ASamu3
Beginner
592 Views

I am using HP pavilion gaming. I have issues with the os so I formated the hard drive and reinstalled the windows. The issue now is that my optane memory is not showing in the Intel rapid storage technology, and is not showing on my bios. I have read similar complains but no solution works. My optane isn't showing in my bios and I have tried cleaning it with command prompt but my hard disk is the only thing showing. I need help.

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1 Solution
n_scott_pearson
Super User Retired Employee
130 Views

Did you disable the Optane Memory module before you performed this Windows reinstall? If the Optane Memory module is still enabled, you aren't going to see it separately.

...S

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2 Replies
AlHill
Super User
130 Views

Contact HP regarding your bios and its support of Optane.

 

Doc

 

n_scott_pearson
Super User Retired Employee
131 Views

Did you disable the Optane Memory module before you performed this Windows reinstall? If the Optane Memory module is still enabled, you aren't going to see it separately.

...S

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