Intel® Optane™ Memory
Support for Issues Related to Intel® Optane™ Memory
Announcements
Want to learn how Intel® Optane™ Memory can help your business? Talk to our Expert!

Looking for our RealSense Community? Click HERE

The Intel® SSD Toolbox and Intel® Data Center Tool are now End-Of-Life, see for more information and replacements tools here
1344 Discussions

i am experiencing optane memory error, whenever i right click on any file or folder.

KPate31
Beginner
822 Views

I have dell laptop , model 5570 i5 8th generation, 8gb ram, 2TB HD

0 Kudos
1 Solution
LeonWaksman
Super User
502 Views
  1. This is caused by Windows 10 1903 update.
  2. To fix this click on Windows key + x.
  3. Click on Apps and Features.
  4. Select "Optane Memory Extension" (on the right pane) and uninstall it.
  5. Read this for additional help https://www.intel.com/content/www/us/en/support/articles/000030517/memory-and-storage.html

 

Leon

 

 

View solution in original post

0 Kudos
1 Reply
LeonWaksman
Super User
503 Views
  1. This is caused by Windows 10 1903 update.
  2. To fix this click on Windows key + x.
  3. Click on Apps and Features.
  4. Select "Optane Memory Extension" (on the right pane) and uninstall it.
  5. Read this for additional help https://www.intel.com/content/www/us/en/support/articles/000030517/memory-and-storage.html

 

Leon

 

 

0 Kudos
Reply