PMem related info

[FRCIo]

Hi there, Recently I'm working on the PMem 300 series product(Both GPS and GQS) to fit my workloads which requires hell lot of memory. However the population issue, trouble shooting and related PMem docs seems despair in the web. Is that possible that I could require a few PMem 300 population table and the hardware files? Thanks for your understanding, FRCIo

[TejasMohan]

Hello Tiger,

Greetings from Intel!

Thank you for posting in Intel Community Forum.

Product selected : Intel® Optane™ Persistent Memory 100 Series

The Intel® Optane™ Persistent Memory 100 Series reached its End of Interactive Support (EOIS) on June 30, 2025. After this date, Intel concluded providing interactive support, including technical assistance via web tickets, phone, chat, community forums, or email.

Please note that this notification is independent of Intel’s warranty terms. The 5‑year warranty from the date of sale remains unchanged. For more information, please refer to the following article:

Customer Support Options for Discontinued Intel® Optane™ Solid-State Drives and Modules

Additionally, from your issue description, we see that you are referring to the Intel® Optane™ PMem 300 Series product.

Kindly confirm whether you currently have Intel® Optane™ PMem 300 Series units, or if you are conducting research about the product.

Please note that this model is not available, as the product line was cancelled.

You may refer to the article below for details:

Announcement: Intel® Optane™ Persistent Memory 300 Series

Please don’t hesitate to contact us for any further assistance.

Thank you for using Intel products and services.

Regards,

Tejas

Intel Customer Support Technician

[TejasMohan]

Hello Team,  

Greetings from Intel!

This is a reminder regarding the issue you reported to us.

We're eager to ensure a swift resolution and would appreciate any updates or additional information you can provide.

Regards,

Tejas

Intel Customer Support Technician

[TejasMohan]

Hello FRCIo

Greetings from Intel 

We would like to inform you that we are closing this request due to no response being received for our previous follow-ups. Please don’t hesitate to reach out with any further questions in the future. Feel free to start a new conversation, as this thread will no longer be monitored.

Regards,

Tejas

Intel Customer Support Technician