Intel® Optane™ Persistent Memory
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SSD issue

Roushan
Beginner
‎06-10-2026 01:14 AM
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Am a Technical guy i have one SSD which is 256GB storage and it's not working, i want to know about product warranty also i want to know how to get replacement of the product

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Dineshbabu
Employee
‎06-10-2026 11:29 AM
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Hi Roushan,


Greetings!


Thank you for posting in the Intel Community. We acknowledge receipt of your concern and want to assure you that assisting you is our top priority. To effectively troubleshoot the issue you're facing, we required some additional information from your end.


Could you please help us with the complete model of the SSD that you are using?


Regards,

Dinesh

Intel Customer Support Technician


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Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.