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Intel 670p SSD 2TB Warranty Questions

Residentx
New Contributor III
1,615 Views

I bought 2 of these drives and just love them. 

 

How do I activate the warranty for these SSD? I tried to key in the s/n & prod code but Intel will not see them. I bought these from Amazon brand new so I hope they are covered.  Finally, are these considered optane ssd drives or something now? I think they actually are called QLC but these is no SSD listing on this site for this drive. 

 

Any comments from anyone? See image below:

 

Intel-SSD-marked.png

 

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1 Solution
BrusC_Intel
Employee
1,599 Views

Hello, Residentx.


Good day,


Thank you for posting on the Intel Community Support forum.


We do not provide support or warranty services for that particular product line, as Intel®’s NAND Solid State Drive business was acquired by SK Hynix in November of 2020 and is now Solidigm™. Starting on October 1, 2022, all Technical and Warranty Support for NAND SSD products is provided directly by Solidigm™.


Please contact Solidigm Support directly:

- https://www.solidigm.com/support.html


The thread will be closed right now, and it will no longer be monitored by Intel support, but if you require any type of assistance from Intel in the future, just open a new thread, or contact us using any of the available support methods:

- https://www.intel.com/content/www/us/en/support/contact-intel.html


Best regards,


Bruce C.

Intel Customer Support Technician


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BrusC_Intel
Employee
1,600 Views

Hello, Residentx.


Good day,


Thank you for posting on the Intel Community Support forum.


We do not provide support or warranty services for that particular product line, as Intel®’s NAND Solid State Drive business was acquired by SK Hynix in November of 2020 and is now Solidigm™. Starting on October 1, 2022, all Technical and Warranty Support for NAND SSD products is provided directly by Solidigm™.


Please contact Solidigm Support directly:

- https://www.solidigm.com/support.html


The thread will be closed right now, and it will no longer be monitored by Intel support, but if you require any type of assistance from Intel in the future, just open a new thread, or contact us using any of the available support methods:

- https://www.intel.com/content/www/us/en/support/contact-intel.html


Best regards,


Bruce C.

Intel Customer Support Technician


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