NAND portion of optane SSD doesnt show up

[questionoptane123]

(Sorry for the long wall of text)

So I tried to take my SSD from my old Asus Vivabook 15 to a new PC to have extra storage (I already have windows installed in this new PC in another SSD) and after hours of messing around ,because it didnt work when I plugged it in my new PC and it did work in my Asus Vivabook, I went to Disk Partitions and noticed that the 27GB of the Optane portion of the disk there (I didnt know that portion was the Optane one and that Optane is no compatible with my new PC motherboard) and pressed some buttons that (IIRC) made the Disk 0 (Optane partition of the SSD) go online,  I thought that way I could use the Optane SSD in my new PC, but obviously it didnt work.

So I decided to return the SSD to my old PC and upon turning it on it didnt boot and the bios showed me that it only recognized the Optane portion of the SSD (like in my new PC) so I spent hours and hours thinking what to do because I have pretty important stuff there, I ended up discovering about Optane and all that stuff and deduced that I could see my old files if I could boot into windows somehow, and it worked, I installed Windows on a USB and booted from there and I could access all my files but as expected the OS was very slow.

So basically the problem was that I messed something and the Bios only recognized the Optane portion of the SSD but not the NAND portion, and somehow upon booting Windows from a USB it showed me all the SSD portions. I tried searching for solutions once I could use my disk and boot into windows such as installing Intel RSP and after restarting the PC the NAND portion dissapeared in my old PC (idk if it corrupted it or its some issues with the driver, I hope not), and each time I tried to open IRST (or optane management whatever it is called) it showed me "Error Code 0xA00906B3", so I will try to reinstall Windows 10 in my USB again to see if I can access my files

Now I want to ask, is there any way (if I manage to access my files again) to make the SSD work like it did before I messed up with the octane portion in disk partition without deleting all my data? It would help tremendously if I could boot to the NAND portion again to backup my files when I eventually do since booting from a USB makes everything so slow

[Simon-Intel]

Hi Questionoptane123,

Thank you for reaching out to Intel Customer Support.

We acknowledge receipt of your concern and want to assure you that assisting you is our top priority. To effectively troubleshoot the issue you're experiencing, we kindly request the following additional information:

1. SSD Model:
2. Was the SSD purchased separately or as part of a system?

Your prompt response with these details will greatly help us in diagnosing and resolving the issue as quickly as possible.

We look forward to hearing from you soon.

Best regards,

Simon

Intel Customer Support Technician

[questionoptane123]

Im pretty sure its the "512 GB M.2 NVMe™ PCIe® 3.0 SSD " included in this one https://www.asus.com/laptops/for-home/vivobook/vivobook-15-x571/techspec/

[Fikri_Intel]

Hi questionoptane123,

Thank you for your prompt response.

To further confirm, would you be able to take a clear picture of the SSD so that we can verify the correct model?

Looking forward to your response.

Regards,

Fikri O.

[Fikri_Intel]

Hi questionoptane123,

Good day to you.

Just wanted to follow up with you, kindly let us know if you can share the SSD picture.

Looking forward to your response.

Regards,

Fikri O.

[Fikri_Intel]

Hi questionoptane123,

Good day to you.

Since we have not seen an update, we will be closing this forum case from our end.

If you need any additional information, please submit a new question as this thread will no longer be monitored.

Regards,

Fikri O.