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probe204:/data/misc # isdct show -intelssd
No results
probe204:/data/misc # cat isdct.log
13:29:49:328953 [debug] tdk_interface_dll.cpp(289) SendXMLMessage: Entering
13:29:49:330065 [debug] TDKInterface.cpp(345) scan: Entering
13:29:49:330073 [debug] DeviceFinder_SG.cpp(79) scan: Entering
13:29:49:330077 [debug] DeviceFinder_SG.cpp(131) scanPhysicalDevices: Entering
13:29:49:333467 [debug] DeviceFinder_SG.cpp scanPhysicalDevices: Exiting
13:29:49:333481 [debug] DeviceFinder_SG.cpp scan: Exiting
13:29:49:333487 [debug] DeviceFinder_NVME.cpp(81) scan: Entering
13:29:49:333493 [debug] DeviceFinder_NVME.cpp(102) scanPhysicalDevices: Entering
13:29:49:336707 [debug] DeviceFinder_NVME.cpp(107) scanPhysicalDevices: No devices found starting with 'nvme'
13:29:49:336723 [debug] DeviceFinder_NVME.cpp scanPhysicalDevices: Exiting
13:29:49:336727 [debug] DeviceFinder_NVME.cpp scan: Exiting
13:29:49:336734 [debug] TDKInterface.cpp scan: Exiting
13:29:49:336879 [debug] tdk_interface_dll.cpp SendXMLMessage: Exiting
13:29:49:336884 [debug] tdk_interface_dll.cpp(333) ReceiveXMLMessage: Entering
13:29:49:336903 [debug] tdk_interface_dll.cpp ReceiveXMLMessage: Exiting
13:29:49:336934 [debug] tdk_interface_dll.cpp(333) ReceiveXMLMessage: Entering
13:29:49:336951 [debug] tdk_interface_dll.cpp ReceiveXMLMessage: Exiting
probe204:/data/misc # ls /dev/nv
nvme0n1 nvme1n1 nvme2n1 nvram
probe204:/data/misc # lspci -v | grep -i p4600
86:00.0 Non-Volatile memory controller: Intel Corporation Express Flash NVMe P4500/P4600 (prog-if 02 [NVM Express])
87:00.0 Non-Volatile memory controller: Intel Corporation Express Flash NVMe P4500/P4600 (prog-if 02 [NVM Express])
da:00.0 Non-Volatile memory controller: Intel Corporation Express Flash NVMe P4500/P4600 (prog-if 02 [NVM Express])
probe204:/data/misc # lspci -vvv -s 86:00.0
86:00.0 Non-Volatile memory controller: Intel Corporation Express Flash NVMe P4500/P4600 (prog-if 02 [NVM Express])
Subsystem: Intel Corporation Device 4714
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr+ Stepping- SERR+ FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0, Cache Line Size: 32 bytes
Interrupt: pin A routed to IRQ 283
NUMA node: 1
Region 0: Memory at d3900000 (64-bit, non-prefetchable) [size=16K]
Expansion ROM at d3910000 [disabled] [size=64K]
Capabilities: [40] Power Management version 3
Flags: PMEClk- DSI- D1- D2- AuxCurrent=0mA PME(D0-,D1-,D2-,D3hot-,D3cold-)
Status: D0 NoSoftRst+ PME-Enable- DSel=0 DScale=0 PME-
Capabilities: [50] MSI-X: Enable+ Count=129 Masked-
Vector table: BAR=0 offset=00002000
PBA: BAR=0 offset=00003000
Capabilities: [60] Express (v2) Endpoint, MSI 00
DevCap: MaxPayload 512 bytes, PhantFunc 0, Latency L0s <64ns, L1 <64us
ExtTag+ AttnBtn- AttnInd- PwrInd- RBE+ FLReset+ SlotPowerLimit 0.000W
DevCtl: CorrErr- NonFatalErr+ FatalErr+ UnsupReq-
RlxdOrd+ ExtTag+ PhantFunc- AuxPwr- NoSnoop+ FLReset-
MaxPayload 256 bytes, MaxReadReq 512 bytes
DevSta: CorrErr+ NonFatalErr- FatalErr- UnsupReq+ AuxPwr- TransPend-
LnkCap: Port #0, Speed 8GT/s, Width x4, ASPM L0s, Exit Latency L0s <64ns
ClockPM- Surprise- LLActRep- BwNot- ASPMOptComp+
LnkCtl: ASPM Disabled; RCB 64 bytes Disabled- CommClk-
ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
LnkSta: Speed 8GT/s (ok), Width x4 (ok)
TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt-
DevCap2: Completion Timeout: Range BCD, TimeoutDis+, LTR+, OBFF Not Supported
AtomicOpsCap: 32bit- 64bit- 128bitCAS-
DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis-, LTR-, OBFF Disabled
AtomicOpsCtl: ReqEn-
LnkCtl2: Target Link Speed: 8GT/s, EnterCompliance- SpeedDis-
Transmit Margin: Normal Operating Range, EnterModifiedCompliance- ComplianceSOS-
Compliance De-emphasis: -6dB
LnkSta2: Current De-emphasis Level: -3.5dB, EqualizationComplete+, EqualizationPhase1+
EqualizationPhase2+, EqualizationPhase3+, LinkEqualizationRequest-
Capabilities: [a0] MSI: Enable- Count=1/1 Maskable- 64bit+
Address: 0000000000000000 Data: 0000
Kernel driver in use: nvme
probe204:/data/misc # uname -a
Linux probe204 4.14.33 #1 SMP PREEMPT Fri Jan 11 06:16:19 GMT 2019 x86_64 unknown
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6 Replies
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Hello GLi29,
Thank you for contacting Intel® Memory & Storage Support.
As we understand, you need assistance with your Intel® SSD DC P4600 Series. If we infer correctly we will appreciate if you can review the following information:
• The SSU logs.
1- Go to https://downloadcenter.intel.com/download/26735/ and download the software.
2- When finished downloading it, open it.
3- Attach the file obtained to your reply.
• Information about your Linux distribution and version.
• Your product markings (part number and serial number).
• Any additional information that you think may be helpful to try to reproduce your issue in our lab.
We will be looking forward to your reply including this information.
Best regards,
Josh B.
Intel Customer Support Technician
Under Contract to Intel Corporation
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Hello GLi29,
Thank you for contacting Intel® Memory & Storage Support.
This is just a friendly reminder that your case remains open.
Should you need our technical assistance please do not hesitate to contact us back.
Best regards,
Josh B.
Intel® Customer Support Technician
Under Contract to Intel Corporation
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Thanks for reminding me.
Because P4600 is close to the end of life, we do not know if we will use P4600 for the next release.
All work related to P4600 is parked.
Thanks, Guofeng
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Hello GLi29,
Thank you for your reply.
I was reviewing your community post and we would like to know if you need further assistance or if we can close this case.
We will be looking forward to your reply.
Best regards,
Josh B.
Intel® Customer Support Technician
Under Contract to Intel Corporation
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You can close it for now.
If I need further assistance, I will create a new one.
Thanks, Guofeng
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Hello GLi29,
Thank you for your reply.
As per your consent, this case is now close if you need further assistance please do not hesitate to contact us again.
Best regards,
Josh B.
Intel Customer Support Technician
Under Contract to Intel Corporation
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