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Unable to download

acstanfield
Beginner
4,142 Views

I went to download the oneAPI Rendering Toolkit for Windows and both the online installer and the local installer links lead to the same error message:

Screen Shot 2020-07-27 at 3.26.59 PM.png

Please advise.

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ArunJ_Intel
Moderator
4,086 Views

Hi acstanfield


 The issue with installer being AccessDenied has been resolved. We are able to download the exe without issues. Could you try the download again and let us know if your issue is resolved.

 

 Thanks 

 Arun


View solution in original post

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4 Replies
ArunJ_Intel
Moderator
4,129 Views

Hi acstanfield,


We are able to reproduce the issue of the installer being AccessDenied. We are forwarding this case to concerned team. They will get back to you soon on this.


Thanks

Arun Jose


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Michael_C_Intel1
Moderator
4,116 Views

Hi @acstanfield:

Thanks for the interest and the heads up. For a point of reference...

I was able to get to the local windows installer w_RenderKit_b_2021.1.6.352_offline.exe a few moments ago.  I clicked the orange download button for local installer after visiting this link: https://dynamicinstaller.intel.com/oneapi/toolkits/render-kit/win/

The download button emits a "sign in" pop up. Could it be necessary to clear browser cache or start a new browser session to get proper access?

My sign in is could be slightly different than the public one as an Intel employee. Did the XML error emit as soon as you clicked Download or when you signed in or something else?

Sidebar: I've been told some substantive updates for the oneAPI beta are occurring now to much of the website. 

 

-MichaelC

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ArunJ_Intel
Moderator
4,087 Views

Hi acstanfield


 The issue with installer being AccessDenied has been resolved. We are able to download the exe without issues. Could you try the download again and let us know if your issue is resolved.

 

 Thanks 

 Arun


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ArunJ_Intel
Moderator
4,066 Views

Hi acstanfield,


Thanks for accepting the solution as best answer. We would not be monitoring this thread further. Please feel free to raise a new thread in case of further issues.


Thanks

Arun


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