There’s a very simple solution to the problem that many users are complaining about here.

[Kitcendo]

A lot of people are having issues with the call function.

Adding the ability to select audio input and output devices would instantly solve the problem for everyone, in the simplest and most effective way.

The issues everyone is facing in this forum would disappear, and everyone would be able to use the program happily, just by adding this one basic function.

Why wasn’t this function included from the beginning? It’s so basic and straightforward.

just like other voice communication software.

[ACarmona_Intel]

Hello Kitcendo,

Thank you for posting in our communities.

Is it possible that you can further explain the audio feature that you wanted to be implemented?

And also, can you tell me if you are going to use a third-party device? If yes, may I have the brand and model of the device or a link to the specification of that product?

We look forward to your response!

Best regards,

Carmona A.

Intel Customer Support Technician

[Kitcendo]

Feature like this will be great

And This is My Device

Microphone : https://hyperx.com/products/hyperx-solocast-usb-microphone?loc=US&variant=41031679312029

Headset :  https://www.eposaudio.com/en/us/gaming/products/gsp-670-bluetooth-low-latency-connection-gaming-headset-1000233

[ACarmona_Intel]

Hello Kitcendo,

Thank you for the quick response.

Please allow me time to check internally what assistance I can offer you with your request.

Thank you so much for your patience.

Best regards,

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello Kitcendo,

Thank you so much for patiently waiting on my response.

Based on my investigation, the call feature of audio is auto-detection from Windows OS built-in default audio settings and does not support Bluetooth headsets, speakers, or mics.

To summarize, unfortunately I wouldn't be able to submit your request since our conflict is already due to limitations.

I will now be closing our case; in regards to that, please submit a new question, as this thread will no longer be monitored. 

Thank you for your understanding.

Best regards,

Carmona A.

Intel Customer Support Technician

[Kitcendo]

My microphone is not Bluetooth;

it’s a wired device connected directly to my PC and is already set as the default device in Windows 11.

Every communication software in the world can pick up sound from my microphone except for one.

Can you guess which one?

Yes, it’s your software, “Intel Unison.”