Intel® Unison™ App
Support for the Intel® Unison™ App, a Multi-Device Experience software product that allows users to connect their devices and collaborate between them.

iMessage URL bug?

ptrubey
Beginner
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I just installed Unison today, so I presumably have the latest version on my iPhone (14 Pro), and Windows PC (Windows 11 Home, 23H2). When someone iMessages my phone a URL, the URL gets converted to all lower case in the Unison message app. Since URLs are case sensitive, this usually destroys the URL. However when they iMessage me just written text, the case is preserved. 

 

So, can Unison fix this bug, or is there some weird setting I'm unaware of?

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RobbieR_Intel
Moderator
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Hello ptrubey,

 

Thank you for reaching out to us and providing information about the issue you're encountering with the Unison app on your iPhone 14 Pro and Windows.


Please generate an SSU report to help me further analyze important details on your system. To generate the SSU report, please refer to the article: How to get the Intel® System Support Utility Logs on Windows*. Please send us the generated SSU.txt file.

 

To better understand the problem and provide a more accurate solution, we need some additional information:

  • Could you confirm the exact version of the Unison app installed on both your iPhone and Windows PC?
  • Have you tested the same scenario on any other devices or messaging platforms to see if the issue is exclusive to the Unison app?
  • Could you provide a specific example of a URL that gets converted to lower case?
  • What is your IOS version?

 

We look forward to your response!

 

Best Regards,

 

Robbie R.

Intel Customer Support Technician


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RobbieR_Intel
Moderator
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Hello ptrubey,


I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.


Best Regards,


Robbie R.

Intel Customer Support Technician


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NormanS_Intel
Moderator
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Hello ptrubey, 


I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.


Best regards,

Norman S.

Intel Customer Support Engineer


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