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0x124_5_GenuineIntel_PCIEXPRESS_COMPLETION_TIMEOUT_IMAGE_GenuineIntel.sys

QuJunJie
Beginner
‎08-29-2024 10:54 PM
997 Views
WHEA_UNCORRECTABLE_ERROR (124) A fatal hardware error has occurred. Parameter 1 identifies the type of error source that reported the error. Parameter 2 holds the address of the nt!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the nt!_WHEA_ERROR_RECORD structure to get more details. Arguments: Arg1: 0000000000000005, Generic Error Arg2: ffff9a01d9032028, Address of the nt!_WHEA_ERROR_RECORD structure. Arg3: 0000000000000000 Arg4: 0000000000000000 Debugging Details: ------------------ KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 561 Key : Analysis.Elapsed.mSec Value: 18765 Key : Analysis.IO.Other.Mb Value: 7 Key : Analysis.IO.Read.Mb Value: 1 Key : Analysis.IO.Write.Mb Value: 17 Key : Analysis.Init.CPU.mSec Value: 952 Key : Analysis.Init.Elapsed.mSec Value: 432913 Key : Analysis.Memory.CommitPeak.Mb Value: 97 Key : Bugcheck.Code.LegacyAPI Value: 0x124 Key : Bugcheck.Code.TargetModel Value: 0x124 Key : Failure.Bucket Value: 0x124_5_GenuineIntel_PCIEXPRESS_COMPLETION_TIMEOUT_IMAGE_GenuineIntel.sys Key : Failure.Hash Value: {53f7dcbc-cd0e-a8a4-fd86-5119c8956057} Key : WER.OS.Branch Value: rs5_release Key : WER.OS.Version Value: 10.0.17763.1 BUGCHECK_CODE: 124 BUGCHECK_P1: 5 BUGCHECK_P2: ffff9a01d9032028 BUGCHECK_P3: 0 BUGCHECK_P4: 0 FILE_IN_CAB: 083024-11812-01.dmp FAULTING_THREAD: ffffc3802ed37000 BLACKBOXBSD: 1 (!blackboxbsd) BLACKBOXPNP: 1 (!blackboxpnp) CUSTOMER_CRASH_COUNT: 1 PROCESS_NAME: System STACK_TEXT: ffffc380`2ed36ba8 fffff801`20e48dd7 : 00000000`00000124 00000000`00000005 ffff9a01`d9032028 00000000`00000000 : nt!KeBugCheckEx ffffc380`2ed36bb0 fffff80d`6bd6146b : ffff9a01`d9032028 ffffa202`7ebe8000 00000000`00000000 ffffa202`7ebe8000 : hal!HalBugCheckSystem+0xd7 ffffc380`2ed36bf0 fffff801`211c026e : ffff9a01`d9032028 00000000`00000000 ffffa202`7ebe8000 00000000`00000000 : PSHED!PshedBugCheckSystem+0xb ffffc380`2ed36c20 fffff801`20e4b8f3 : ffffa202`00002140 ffffa202`7edc98a0 ffffc380`2ed36d30 fffff801`20f1974c : nt!WheaReportHwError+0x25e ffffc380`2ed36c80 fffff801`20e4b293 : 00000000`00000001 00000000`00000000 00000000`00000000 fffff801`2113cc60 : hal!HalpNmiGenericErrorHandler+0x6b ffffc380`2ed36cb0 fffff801`2112d996 : 00000000`00000001 00000000`00000000 ffffc380`2ed20180 fffff801`2113ccf0 : hal!HalHandleNMI+0x23 ffffc380`2ed36ce0 fffff801`21065d02 : ffffc380`2ed20180 ffffc380`2ed36ef0 00000000`00000000 00000000`00000000 : nt!KiProcessNMI+0x136 ffffc380`2ed36d30 fffff801`21065ac6 : ffffc380`2ed20180 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxNmiInterrupt+0x82 ffffc380`2ed36e70 fffff80d`6e26136f : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiNmiInterrupt+0x206 ffffc00b`6585f068 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : intelppm!MWaitIdle+0x1f MODULE_NAME: GenuineIntel IMAGE_NAME: GenuineIntel.sys STACK_COMMAND: .process /r /p 0xfffff801213ff9c0; .thread 0xffffc3802ed37000 ; kb FAILURE_BUCKET_ID: 0x124_5_GenuineIntel_PCIEXPRESS_COMPLETION_TIMEOUT_IMAGE_GenuineIntel.sys OS_VERSION: 10.0.17763.1 BUILDLAB_STR: rs5_release OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {53f7dcbc-cd0e-a8a4-fd86-5119c8956057} Followup: MachineOwner ---------
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IntelSupport
Community Manager
‎08-30-2024 08:34 AM
963 Views

Hello Team,

​

Greetings from Intel!

​

To proceed further, could you please provide more details about the issue you are facing. Additionally, if you have any error screenshots, kindly share them with us.


Please feel free to respond to this email at your earliest convenience.  

  

Best regards,  

Amina  

Intel Server Support  

Intel.com/vroc 


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IntelSupport
Community Manager
‎08-30-2024 08:37 AM
962 Views

Hello Team,


Greetings from Intel!


To proceed further, could you please provide more details about the issue you are facing. Additionally, if you have any error screenshots, kindly share them with us.


Please feel free to respond to this email at your earliest convenience.  

  

Best regards,  

Amina  

Intel Server Support  

Intel.com/vroc 



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IntelSupport
Community Manager
‎09-03-2024 07:35 AM
882 Views

Hello Team,  

   

Greetings from Intel! 

  

This is the second follow-up regarding the reported issue. We're eager to ensure a swift resolution and would appreciate any updates or additional information you can provide. 

  

Please feel free to respond to this email at your earliest convenience. 

 

Regards,  

Amina  

Intel Server Support  

Intel.com/vroc  

 


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IntelSupport
Community Manager
‎09-06-2024 05:33 AM
830 Views

Hello Team, 

 

Thank you for contacting Intel. 

 

This is the third follow-up regarding the reported issue. We're committed to ensuring a swift resolution and would greatly appreciate any updates or additional information you can provide. 

 

As we have not heard back from you, we'll assume the issue has been resolved and will proceed to close the case. 

 

Please feel free to respond to this email at your earliest convenience. 

 

Regards, 

Amina 

Intel Server Support  

Intel.com/vroc  

 


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Community support is provided Monday to Friday. Other contact methods are available here.

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