ASB2208WFAFC1 BIOS Upgrade/Update

[RSump1]

Can I go from BIOS SE5C620.86B.00.01.0013 to SE5C620.86B.02.01.0008?

Thanks
Ray

[Poojitha]

Hi RSump1,

Greetings for the day!

Thank you for contacting Intel support. We kindly request you to share the system details on the server, including the label information? For more information, please refer to the following link:

https://www.intel.com/content/www/us/en/support/articles/000008556/server-products/intel-data-center-systems.html

This information will help us verify the details you requested and provide you with the necessary updates. We appreciate your understanding and cooperation.

If you have any further questions, feel free to reach out to us. We are happy to assist you!

Regards,

Poojitha

Intel Customer Support Technician

[Poojitha]

Hi RSump1,

Greetings for the day!

We are following up to check if you were able to find the information we requested. Kindly confirm at your earliest convenience, so that we can continue assisting you in resolving this matter.

We appreciate your understanding!

Regards,

Poojitha

Intel Customer Support Technician

[RSump1]

I found a website that older BIOS versions for this motherboard. The older versions should be available on Intel's support website, but their not. Again, just another degree of frustration with the "new" Intel support.

[Ragulan_Intel]

Hello RSump1,

Greetings!

Going back to your initial concern on updating the BIOS from BIOS SE5C620.86B.00.01.0013 to SE5C620.86B.02.01.0008 is not recommended. The current BIOS you are at is old so we would recommend updating it incrementally.

Now to address your second concern on why we do not have older BIOS packages in our website is because Intel recommends using the latest firmware update package with bug fixes, which is available on download center. The old BIOS firmware packages contain security bugs and are shared under NDA for reference only.

We would appreciate if you can let us know if you have an existing CNDA with us. If no, you can navigate to the following link Intel® Resource and Documentation Center to register.

NOTE: A standard Corporate Non-Disclosure Agreement (CNDA) is required to get Premier Access.

Thank You & Best Regards,

Ragulan_Intel

[Ragulan_Intel]

Hello RSump1,

Greetings!

Kindly note that as we have not received any response from our previous follow-ups, we will be closing this request. 

You may receive an invitation to take a survey in a few days. We value your feedback and look forward to hearing about your support experience.

Thank you & Best Regards,

Ragulan_Intel